点评:🤬🚨 ABSOLUTE DISGRACE – THE WORST RESTAURANT EXPERIENCE OF MY LIFE 🚨🤬
😡 After visiting more than 30 countries, I have never experienced anything even remotely close to this. This was, without question, the most outrageous and disrespectful restaurant experience I have ever had.
From the moment we arrived at Tangerino Restaurant, everything was a disaster. A security guard took us through a back entrance and sent us upstairs to the first floor, where we were told to wait at a tiny waiting table until a proper dining table became available. We waited… and waited… and waited.
Eventually, only our group and three women were left. Even though we arrived first, they were seated before us. It appeared to us that they were prostitutes, yet they were given priority while we were ignored without a single explanation. 🤯
After more than an hour of waiting, we finally placed our order. We made it crystal clear that we wanted our food served only after we had been seated at an actual table. Instead, our starters were dumped on the waiting table. Then we were told the kitchen would close in 30 minutes and that this was the only place we could eat. Absolutely unbelievable. 🤦♂️
We tried to cancel the order and leave, but were told the food was already being prepared. We ended up walking out angry, frustrated, and paying for food we never even ate. Paying for a meal we didn’t eat because of your terrible management is unacceptable. 💸
The woman at the first-floor reception, together with the two security guards, were by far the most money-driven and unprofessional staff we have ever encountered. It genuinely felt as though they were waiting for us to offer them money before they were willing to give us a proper table. 💰
And the final insult? As we walked out, we saw plenty of empty tables on the ground floor. So why on earth were we forced to wait upstairs for over an hour? There was absolutely no justification for it.
😠 Avoid this place at all costs. Terrible service, terrible organization, zero respect for customers, and an experience that completely ruined our evening. We will never return, and we certainly cannot recommend this restaurant to anyone.
翻译:🤬🚨 简直耻辱至极——我一生中最糟糕的餐厅体验🚨🤬
😡 我去过30多个国家,但从未遇到过类似的情况。毫无疑问,这是我有生以来经历过的最离谱、最不尊重顾客的餐厅体验。
从我们踏入Tangerino餐厅的那一刻起,一切就都乱套了。一名保安带我们从后门进入,然后让我们上到一楼。我们被要求在一张很小的等候桌旁等待,直到有合适的餐桌空出来。我们等啊……等啊……还是没轮到我们。
最后,只剩下我们这群人和三位女子。虽然我们先到的,但她们却先被安排了座位。在我们看来,她们像是妓女,可她们得到了优先待遇,而我们则被完全忽视,连个解释都没有。🤯
等了一个多小时后,我们终于可以点餐了。我们明确表示,只有坐在餐桌旁后才会用餐。然而,我们的开胃菜却被直接放在了等候区的桌子上。随后我们又被告知,厨房将在30分钟后关门,而这里是我们唯一能吃饭的地方。简直难以置信。🤦♂️
我们试图取消订单然后离开,却被告知食物已经在准备了。最后我们气愤又无奈地离开了,还得为根本没吃到的食物买单。因为你们糟糕的管理,我们不得不为根本没吃的饭菜买单,这实在不可接受。💸
一楼接待处的女工作人员以及两名保安,绝对是我们遇到过的最唯利是图、最不专业的员工。他们似乎就在等着我们掏钱,才肯给我们安排一张像样的桌子。💰
最让人气愤的是什么?当我们离开时,发现一楼有大量空桌。那么,我们究竟为什么被迫在楼上等了一个多小时呢?根本没有任何理由啊。
😠 无论如何都千万别去这家店。服务糟糕透顶,管理混乱不堪,完全不尊重顾客。这次经历彻底毁了我们的夜晚。我们绝对不会再光顾了,也绝对不会向任何人推荐这家餐厅。