点评:ASAP Tickets
West Hollywood
A Fraud. "Sold" me Business Class Tickets to Shanghai and but the "real" tickets with AA only had me as Economy
Total Fraud. Zero stars.
They showed me that I was going to get Business Class tickets for a 3 leg trip to Shanghai, and a couple of days later, when I checked with American Airlines, AA had me as economy for 2 legs and premium economy for one leg.
When I "purchased" the tickets they showed me the class confirmed with the American Airlines logo. A couple of days later when I found out they said it was a "glitch" and would do nothing to make it right. Calling customer service 6 times - two calls got dropped and they have done nothing to make it right.
I hate to sound like this, but not speaking good English should have been the warning sign - different people said they were in Canada or Delaware - but I doubt it.
I am trying to fight it with my credit card company - I have the documents. Will contact American Airlines next.
Beware of this company!
翻译:ASAP Tickets
西好莱坞
骗局。他们“卖”给我去上海的商务舱机票,但美国航空的“真正”机票上却只有经济舱。
彻头彻尾的骗局。零星差评。
他们给我的机票显示是去上海的三段行程的商务舱机票,但几天后,当我向美国航空查询时,发现其中两段行程是经济舱,一段行程是高级经济舱。
我“购买”机票时,他们用美国航空的标志确认了舱位等级。几天后,当我发现问题时,他们说是“系统故障”,并表示不会采取任何措施解决问题。我打了六次客服电话——其中两次被挂断,但他们仍然没有采取任何行动。
我不想这么说,但他们英语不好应该是一个警示信号——不同的人说他们来自加拿大或特拉华州——但我对此表示怀疑。
我正在与我的信用卡公司交涉——我有相关文件。接下来我会联系美国航空。
提防这家公司!