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Michelle M
ASAP TICKETS DREAM KILLER
ASAP Tickets的点评
点评：On January 21, 2025, I booked Atlanta to Manila through ASAP Tickets for $7,773.51 (3 passengers). I was at the airport on time. My luggage was checked and loaded on the plane.
Timeline:
• 1:53 PM – Received gate confirmation email for T16
• 4:15 PM – Flight departed (10 minutes EARLY)
• 4:23 PM – Gate change email to T14 arrived (8 minutes AFTER departure)
• 4:25 PM – Scheduled departure time
My bags flew to the Philippines without me. That's proof I was there. A no-show doesn't have luggage on board.
ASAP labeled me a no-show anyway and canceled my entire itinerary. Agent Gill Williams was hostile, blamed me, and demanded $889/person to rebook. Since my bags were already overseas and I had business meetings, I had no choice but to pay ASAP another $5,717.50 for replacement flights.
Total cost for one trip: $13,491.01. They got paid twice.
I've filed with DOT, BBB, and Georgia Attorney General. I've also joined the class action lawsuit (Maggi v. International Travel Network).
Book directly with airlines. Never use ASAP Tickets.
Timeline:
• 1:53 PM – Received gate confirmation email for T16
• 4:15 PM – Flight departed (10 minutes EARLY)
• 4:23 PM – Gate change email to T14 arrived (8 minutes AFTER departure)
• 4:25 PM – Scheduled departure time
My bags flew to the Philippines without me. That's proof I was there. A no-show doesn't have luggage on board.
ASAP labeled me a no-show anyway and canceled my entire itinerary. Agent Gill Williams was hostile, blamed me, and demanded $889/person to rebook. Since my bags were already overseas and I had business meetings, I had no choice but to pay ASAP another $5,717.50 for replacement flights.
Total cost for one trip: $13,491.01. They got paid twice.
I've filed with DOT, BBB, and Georgia Attorney General. I've also joined the class action lawsuit (Maggi v. International Travel Network).
Book directly with airlines. Never use ASAP Tickets.
翻译：2025年1月21日，我通过ASAP Tickets预订了亚特兰大飞往马尼拉的机票，总价7773.51美元（3位乘客）。我准时到达机场，行李也已托运并装上飞机。
时间线：
• 下午1:53 – 收到T16登机口确认邮件
• 下午4:15 – 航班起飞（提前10分钟）
• 下午4:23 – 收到登机口变更邮件，改签至T14（起飞后8分钟）
• 下午4:25 – 预定起飞时间
我的行李已经飞往菲律宾，而我却不在。这证明我当时在机场。未登机的乘客不会有行李登机。
然而，ASAP Tickets仍然将我标记为未登机乘客，并取消了我的整个行程。客服人员Gill Williams态度恶劣，指责我，并要求每人支付889美元的重新预订费用。由于我的行李已经运到国外，而且我还有商务会议要参加，我别无选择，只能再次支付 ASAP 5,717.50 美元用于改签机票。
一次旅行的总费用：13,491.01 美元。他们收了双份钱。
我已经向美国交通部 (DOT)、商业改进局 (BBB) 和佐治亚州总检察长办公室投诉。我还加入了集体诉讼（Maggi 诉 International Travel Network）。
请直接通过航空公司预订机票。千万不要使用 ASAP Tickets。
时间线：
• 下午1:53 – 收到T16登机口确认邮件
• 下午4:15 – 航班起飞（提前10分钟）
• 下午4:23 – 收到登机口变更邮件，改签至T14（起飞后8分钟）
• 下午4:25 – 预定起飞时间
我的行李已经飞往菲律宾，而我却不在。这证明我当时在机场。未登机的乘客不会有行李登机。
然而，ASAP Tickets仍然将我标记为未登机乘客，并取消了我的整个行程。客服人员Gill Williams态度恶劣，指责我，并要求每人支付889美元的重新预订费用。由于我的行李已经运到国外，而且我还有商务会议要参加，我别无选择，只能再次支付 ASAP 5,717.50 美元用于改签机票。
一次旅行的总费用：13,491.01 美元。他们收了双份钱。
我已经向美国交通部 (DOT)、商业改进局 (BBB) 和佐治亚州总检察长办公室投诉。我还加入了集体诉讼（Maggi 诉 International Travel Network）。
请直接通过航空公司预订机票。千万不要使用 ASAP Tickets。
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