点评:The service delivered is a joke, unrealistic, stranded and poor! Been coming over as a fright customer for a good couple of months, DFDS doesn’t actually run its own service anymore as there only boat caught fire!
HMS Arrow is like being on a floating prison tiny, cramped poor food. The Stenna boat is bigger but still poor. As fright (tools of the trade) we have to pay double as normal vehicle, bearing in mind it’s a Transit custom not a lorry! Booked a cabin but yet you’re forced to share because the crew have occupied most of the cabins on the boat! Your sharing with other fright customers who you’ve never met let alone anything about them! Considering the price tag we pay you expect your own cabin!
If your on either the Arrow or Trader you eat at the times they give you. The Stenna boat they give you times and never stick to them. They say food till 21:00 but by 20:30 all the food has been removed and your left with nothing. Your food voucher is just and meal and a dispenser drink. Condor you got a two course and drink as standard! And if you wish to swap your drink to a yogurt, oh god it’s the end of the world with these people.
I personally looked at being my family over to the island on holiday, but no way with this lot! I’d rather swim
翻译:这项服务简直是个笑话,不切实际,糟糕透顶!我作为货运乘客已经来这里好几个月了,DFDS公司实际上已经不再运营自己的服务了,因为他们唯一的船着火了!
“箭号”就像一座漂浮的监狱,狭小拥挤,食物难以下咽。“史坦纳号”的船虽然大一些,但食物依然很差。作为货运乘客(我们只是运输工具),我们却要支付普通车辆的两倍费用,要知道这只是一辆福特全顺,又不是卡车!我们预订了船舱,却被迫与他人合住,因为船员占用了船上大部分的船舱!你还要和其他货运乘客挤在一起,而你之前从未见过他们,更别提了解他们了!考虑到我们支付的价格,我们理应拥有自己的船舱!
如果你乘坐“箭号”或“贸易者号”,他们会按照规定的时间用餐。“史坦纳号”虽然会给出用餐时间,但从来不遵守。他们说食物供应到晚上9点,但到了晚上8点半,所有食物就都被撤走了,你什么也吃不到了。你的餐券只包含一份餐食和一杯饮料。康多尔酒店的标准套餐是两道菜加一杯饮料!如果你想把饮料换成酸奶,天哪,跟这些人在一起简直就是世界末日。
我本来考虑带家人去岛上度假,但跟这些人在一起绝对不行!我宁愿去游泳。