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STAY AWAY FROM THIS SCAMMING COMPANY
Drivo Rent A Car的点评
点评：STAY AWAY FROM THIS SCAMMING COMPANY. - I would strongly caution anyone considering renting from Drivo.
I canceled my reservation FOUR days in advance, yet Drivo charged me a $150 cancellation fee—which was more than double the cost of my actual rental. While they hide behind their "terms and conditions," charging customers an excessive fee that exceeds the value of the rental itself feels completely unreasonable and predatory.
When I called customer service to dispute the charge, I was given the runaround. I repeatedly asked to speak with a supervisor, only to be told that no supervisor was available. No one was willing to address my concerns or provide any meaningful assistance.
This experience has left me feeling completely taken advantage of. A company that treats customers this way does not deserve their business. I will be filing a complaint with the Better Business Bureau and working with my bank to dispute this charge.
There are plenty of rental car companies that value their customers and operate with transparency. Unfortunately, Drivo is not one of them.
STAY AWAY FROM THIS COMPANY AT ALL COSTS.
I canceled my reservation FOUR days in advance, yet Drivo charged me a $150 cancellation fee—which was more than double the cost of my actual rental. While they hide behind their "terms and conditions," charging customers an excessive fee that exceeds the value of the rental itself feels completely unreasonable and predatory.
When I called customer service to dispute the charge, I was given the runaround. I repeatedly asked to speak with a supervisor, only to be told that no supervisor was available. No one was willing to address my concerns or provide any meaningful assistance.
This experience has left me feeling completely taken advantage of. A company that treats customers this way does not deserve their business. I will be filing a complaint with the Better Business Bureau and working with my bank to dispute this charge.
There are plenty of rental car companies that value their customers and operate with transparency. Unfortunately, Drivo is not one of them.
STAY AWAY FROM THIS COMPANY AT ALL COSTS.
翻译：远离这家骗子公司！——我强烈建议任何考虑从Drivo租车的人都不要上当。
我提前四天取消了预订，但Drivo却收取了我150美元的取消费——这比我实际租车费用高出一倍多。他们以“条款和条件”为借口推卸责任，但收取远超租车本身价值的过高费用，实在令人难以接受，简直是敲诈勒索。
我打电话给客服申诉，却被敷衍搪塞。我反复要求与主管通话，却被告知没有主管在。没有人愿意解决我的问题，也没有人提供任何有效的帮助。
这次经历让我感觉自己完全被骗了。这样对待客户的公司根本不配做生意。我会向商业改进局（Better Business Bureau）投诉，并与我的银行合作，就这笔费用提出异议。
有很多租车公司重视客户，并以透明的方式运营。可惜的是，Drivo并非其中之一。
无论如何都要远离这家公司。
我提前四天取消了预订，但Drivo却收取了我150美元的取消费——这比我实际租车费用高出一倍多。他们以“条款和条件”为借口推卸责任，但收取远超租车本身价值的过高费用，实在令人难以接受，简直是敲诈勒索。
我打电话给客服申诉，却被敷衍搪塞。我反复要求与主管通话，却被告知没有主管在。没有人愿意解决我的问题，也没有人提供任何有效的帮助。
这次经历让我感觉自己完全被骗了。这样对待客户的公司根本不配做生意。我会向商业改进局（Better Business Bureau）投诉，并与我的银行合作，就这笔费用提出异议。
有很多租车公司重视客户，并以透明的方式运营。可惜的是，Drivo并非其中之一。
无论如何都要远离这家公司。
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