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Carl B
Don't do it!
Camplify的点评
点评：Before you book please read the one star reviews for the five stars are trip where nothing requires campfiy’s assistance.
Our expertise today was a total disaster. We are day four of our two week trip when the motor home broke down. The clutch died. We are halfway between Tamworth and Muswellbrook. After endless calls to campify and five hours, we were told they can’t find a tower for a vehicle this size. Wth, every vehicle you deal with is this size, it’s what you do. Furthermore, nothing can be done until the owner tells campfire where it’s to go. If they can’t be reached, you’re not going anywhere. The owner is an older lady in Brisbane, how is she to know where it’s to be taken? THEY DONT USE NRMA OR RACQ.
The worst part of this experience is that campify are happy for us to be stranded. I’m travelling with my girlfriend and our two dogs. Campify off a $350 credit for emergency transport and $150 a night for up to three nights accommodation. A tiny amount but it’s irrelevant if no one will take us. No taxi, uber etc will take dogs so we are on our own.
Once we realised this, things got better. We called the local police who have a contact. She will take us to town tomorrow for a fee. We are then hiring a car to get to Newcastle and hiring another camper to get back to Brisbane. A very expensive ordeal and all booked through us. Having read other reviews I now get to deal with the pleasure of trying to get a refund for the rest of this campers trip and the minuscule credits.
Our expertise today was a total disaster. We are day four of our two week trip when the motor home broke down. The clutch died. We are halfway between Tamworth and Muswellbrook. After endless calls to campify and five hours, we were told they can’t find a tower for a vehicle this size. Wth, every vehicle you deal with is this size, it’s what you do. Furthermore, nothing can be done until the owner tells campfire where it’s to go. If they can’t be reached, you’re not going anywhere. The owner is an older lady in Brisbane, how is she to know where it’s to be taken? THEY DONT USE NRMA OR RACQ.
The worst part of this experience is that campify are happy for us to be stranded. I’m travelling with my girlfriend and our two dogs. Campify off a $350 credit for emergency transport and $150 a night for up to three nights accommodation. A tiny amount but it’s irrelevant if no one will take us. No taxi, uber etc will take dogs so we are on our own.
Once we realised this, things got better. We called the local police who have a contact. She will take us to town tomorrow for a fee. We are then hiring a car to get to Newcastle and hiring another camper to get back to Brisbane. A very expensive ordeal and all booked through us. Having read other reviews I now get to deal with the pleasure of trying to get a refund for the rest of this campers trip and the minuscule credits.
翻译：预订前请务必阅读那些一星评价，因为五星好评都是因为全程无需 Campify 的帮助。
我们今天的体验简直是一场灾难。我们为期两周的旅行才进行了四天，房车就抛锚了。离合器坏了。当时我们正行驶在塔姆沃思和马斯韦尔布鲁克之间。我们给 Campify 打了无数个电话，折腾了五个小时，他们却说找不到适合我们这种尺寸车辆的拖车。真是岂有此理！你们服务的每一辆车都是这种尺寸的，这是你们的专长！更糟糕的是，除非车主告诉 Campify 车子该送到哪里，否则他们什么都做不了。如果联系不上车主，我们就哪儿也去不了。车主是一位住在布里斯班的老太太，她怎么可能知道车子该送到哪里？他们根本不用 NRMA 或 RACQ 的救援服务。
最糟糕的是，Campify 竟然乐见我们被困在路上。我和我的女朋友还有两只狗一起旅行。 Campify给了我们350澳元的紧急交通补贴，以及每晚150澳元的住宿补贴，最多可抵扣三晚。金额虽少，但如果没人愿意载我们，这点补贴也毫无意义。出租车、优步等等都不载狗，所以我们只能自求多福了。
意识到这一点后，情况才有所好转。我们联系了当地警方，他们认识一位可以帮忙的人。她明天会带我们去镇上，但需要付费。之后，我们租了一辆车去纽卡斯尔，再租一辆露营车返回布里斯班。这趟旅程非常昂贵，而且所有费用都是我们自己预订的。看了其他用户的评论后，我现在还得费尽心思去争取这趟露营车之旅剩余部分的费用以及那点可怜的补贴。
我们今天的体验简直是一场灾难。我们为期两周的旅行才进行了四天，房车就抛锚了。离合器坏了。当时我们正行驶在塔姆沃思和马斯韦尔布鲁克之间。我们给 Campify 打了无数个电话，折腾了五个小时，他们却说找不到适合我们这种尺寸车辆的拖车。真是岂有此理！你们服务的每一辆车都是这种尺寸的，这是你们的专长！更糟糕的是，除非车主告诉 Campify 车子该送到哪里，否则他们什么都做不了。如果联系不上车主，我们就哪儿也去不了。车主是一位住在布里斯班的老太太，她怎么可能知道车子该送到哪里？他们根本不用 NRMA 或 RACQ 的救援服务。
最糟糕的是，Campify 竟然乐见我们被困在路上。我和我的女朋友还有两只狗一起旅行。 Campify给了我们350澳元的紧急交通补贴，以及每晚150澳元的住宿补贴，最多可抵扣三晚。金额虽少，但如果没人愿意载我们，这点补贴也毫无意义。出租车、优步等等都不载狗，所以我们只能自求多福了。
意识到这一点后，情况才有所好转。我们联系了当地警方，他们认识一位可以帮忙的人。她明天会带我们去镇上，但需要付费。之后，我们租了一辆车去纽卡斯尔，再租一辆露营车返回布里斯班。这趟旅程非常昂贵，而且所有费用都是我们自己预订的。看了其他用户的评论后，我现在还得费尽心思去争取这趟露营车之旅剩余部分的费用以及那点可怜的补贴。
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