点评:Booking with Travelot was a complete nightmare from start to finish. What was supposed to be a relaxing and well-organized vacation turned into a disaster due to their sheer incompetence and lack of accountability. Their so-called "24/7 support" is a joke. They are unresponsive, dismissive, and never take responsibility. Every time we tried to escalate the issue, we were told someone would get back to us—they never did.
I’ve traveled extensively and never encountered such disorganization and indifference. Travelot completely ruined my trip, wasted our money, and left us stressed and stranded multiple times. They don't even check basic things like whether local travel is available near the hotel or not. They booked my hotel where local buses are not available. Their manager, Mr. Satyam, does not take any responsibility for any mishappening. He will bluntly say, 'It's your mistake'; we have provided you with vouchers.' I wouldn’t recommend them to my worst enemy. Instead of a leisure trip, they provide a hustle trip.
Save yourself the trouble. Choose literally any other travel company. If I have to give a rating to them, I will give NEGATIVE INFINITE. Such a pathetic service provider they are.
翻译:从头到尾,在 Travelot 上预订简直就是一场噩梦。原本应该是一个轻松有序的假期,却因为他们的无能和缺乏责任感而变成了一场灾难。他们所谓的“全天候支持”简直就是个笑话。他们反应迟钝,置之不理,而且从不承担任何责任。每次我们试图上报问题,他们都说会有人回复我们——但他们从来没回复过。
我旅行过很多地方,从未遇到过如此混乱和冷漠的情况。Travelot 彻底毁了我的旅程,浪费了我们的钱,让我们多次感到压力重重、束手无策。他们甚至连酒店附近是否有当地交通工具之类的基本信息都不检查。他们给我预订的酒店没有当地公交车。他们的经理 Satyam 先生对任何意外事件都不承担任何责任。他会直截了当地说:“这是你的错;我们给你的是优惠券。” 我不会把他们推荐给我最坏的敌人。他们提供的不是休闲游,而是匆忙的旅行。
省省吧。随便选一家旅行社吧。如果要我给他们打分,我会给负数。他们真是个糟糕的服务提供商。