点评:Zero stars. DO NOT USE INDIE CAMPERS. Please do yourself a favour and read all the reviews and find the numerous FB groups about 1000s of people horrible experiences with them. Their vans are filthy inside and out, (that’s IF they have the one you booked) they don’t honor the booking contracts and just don’t care. There is zero ways of actually talking to a human not AIBot and I have tried. Two weeks after drop off (where we were told all was great and our security deposit was returned) we have been stung by $2000 worth of charges on our credit card for “damage” there was no damage (well no new damage, the van had an incredible amount of damage when we got it) We cannot talk to anyone or get an actual response from a person. Since found out this is their MO and they do this and worse to so many people. It is a horrible company to deal with. AVOID AT ALL COSTS.
翻译:零星评价。绝对不要选择Indie Campers。为了你自己好,请仔细阅读所有评论,并查找那些有数千人分享糟糕体验的Facebook群组。他们的露营车里里外外都脏得不堪,(前提是他们真的有你预订的那辆车)他们根本不遵守预订合同,也完全漠不关心。我试过了,根本无法与人类客服取得联系,只能与人工智能机器人对话。车辆归还两周后(当时他们告诉我们一切正常,且押金也已退还),我们的信用卡上却出现了2000美元的“车辆损坏赔偿”费用。实际上根本没有任何损坏(至少没有新的损坏,我们接车时车身上就有大量损伤)。我们无法联系到任何人,也得不到任何人的回应。后来我们才得知,这就是他们的惯用手段,他们对很多人都做过类似甚至更过分的事。这是一家极其糟糕的公司,绝对不要与之打交道。无论如何都请避开这家公司。