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Janie-Lee M
Worst holiday company
Indie Campers的点评
点评：Pick up took 2 hours because their internet was not working. The air con unit leaked for 3 days in heavy rain. The company offered only their commiserations, no real assistance. The fridge froze all the food, the van was dirty and there was food caked on the blinds, the headlights were aimed at the trees, a part had been fixed with duct tape prior to leaving, the side door constantly opened on even slightly bumpy roads and the van needed a wheel alignment. At drop off, the depot guy was playing on his phone while I listed the problems. He didn't care at all. Now they are saying that they have paid 1,999 of the security deposit back when they clearly have not. They have also billed me 1,500 for a dent that they sent a blurry pic of. No metadata to prove it was taken on the day of drop off. I have footage that proves the dent was not there at drop off. If you don't believe me, there is a fb group called Indie Campers Bad Experiences- there are HUNDREDS of bad reviews from all around the world.
翻译：取车花了两个小时，因为他们的网络坏了。空调在暴雨中漏了三天。公司只是表示同情，没有提供任何实际帮助。冰箱里的食物全冻住了，面包车很脏，百叶窗上还粘着食物残渣，前大灯照向树木，有部件在出发前用胶带粘过，侧门在稍微颠簸的路上都会自动打开，而且面包车需要做四轮定位。还车时，我列举问题的时候，仓库的人却在玩手机，根本不在乎。现在他们说已经退还了1999美元的押金，但显然没有。他们还因为一个凹痕向我收取了1500美元，只发给我一张模糊的照片。没有任何元数据证明照片是在还车当天拍摄的。我有录像可以证明还车时凹痕根本不存在。如果你不相信我，可以去看看一个名为“独立露营者糟糕经历”的脸书群组——里面有来自世界各地的数百条差评。
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