点评:If I could put 0 I would. THIS LOCATION IS A SCAM!!! SCAM! They ask you if you want premium insurance, even if you decline they will add it on anyway and charge you more per day in insurance than for the rental. I declined upon check in but the guy had me sign paperwork for the rental. I signed the paperwork, my fault without reading as the friendly guy at the counter said it was just the paperwork for the rental and the deposit. When I got my invoice instead of paying the amount in my reservation which was £300 I was billed £ 800 with the insurance that I never asked for. I contacted the customer service (good luck with them, they are an absolute waste of time) and they said since I signed (even if it was clearly a bait and switch) they Will not refund me. I will be disputing this directly with my bank.
I have always rented through this company never had a problem until THIS LOCATION!
Before signing anything with this location read everything carefully!!!!
翻译:如果可以打0分,我肯定会打0分。这家店就是个骗局!!!骗子!他们会问你要不要买高级保险,就算你拒绝,他们也会硬加进去,而且每天的保险费比租车费还高。办理入住的时候我拒绝了,但那家伙还是让我签了租车文件。我没仔细看就签了,怪我没看,因为柜台那人很友好地说只是租车和押金的文件。结果我拿到账单的时候,发现账单上不是我预订时写的300英镑,而是800英镑,还包含了我根本没要求的保险费。我联系了客服(祝你好运,他们根本不靠谱),他们说因为我签了字(即使很明显是诱导消费),所以不会退款。我会直接向我的银行投诉。
我一直都在这家公司租车,从来没出过问题,直到这家店!
在这家店签任何文件之前,一定要仔细阅读所有内容!!!!