AVOID, Very unprofessional and arrogant
Yellow Cab Of Charlottesville的点评
点评:Most horrible experience. I had been charged advance money for a return-ride from DC airport. As soon as I landed, I received an email saying that my ride has been cancelled. When requested again, they said the driver is 3 hours away! Fine, I took taxi. But then I have been reminding them for the refund for a month, dispatch keeps telling me that request has been submitted and someone from the management will call you, never happened. After 5 calls/ texts, I insisted that someone calls me , and someone did and said that money has been refunded today. When I asked, they would have refunded the money without my reminders, the person could not answer to the point. will never ever use them again and will discourage everyone at my workplace to do the same. there are better companies.
翻译:最可怕的经历。我被收取了从华盛顿机场返回的预付款。我一落地就收到一封电子邮件,说我的行程被取消了。当我再次要求时,他们说司机还有 3 小时的路程!好吧,我打车去了。但一个月来我一直在提醒他们退款,调度员一直告诉我请求已经提交,管理层会有人给你打电话,但从来没有发生过。打了 5 个电话/发了 5 条短信后,我坚持要有人给我打电话,有人确实给我打电话了,说今天已经退款了。当我问他们时,即使没有我的提醒他们也会退钱,但那个人回答不中要点。再也不会使用他们的服务,并会阻止我工作场所的每个人这样做。有更好的公司。