We have visited the Golden Heart before and we enjoyed this lunch too. I had booked for 5 adults and...更多
1 - 10 条点评，共 419 条
Took family from overseas to the Golden Heart after their first day in Bristol. We were pleasantly surprised by the changes made in the pub since a previous visit. Though the pub always had a good reputation we were introduced to the pub landlord who...更多
Tasha, thank you for the high star rating! Thank you, and have a fantastic day!
This place was so good but has deteriorated drastically in the past few months. We were frequent visitors here at one point but won't be returning. Service is incredibly slow, they clearly take too many booking, So much so they can't deal with all the...更多
Sharon C, thank you for bringing this matter to our attention. We regret that you had a negative experience, and...更多
Recently refurbished the decor and general feel to the place is great. The food was really good, recommend the chocolate ball desert that you pour hot toffee sauce into. Not cheap but you're paying for quality.
James B, we're so glad that we were able to go above and beyond your expectations!
Visited this pub last week, car park was full ( a good sign) Staff friendly, nice atmosphere and a very nicely cooked Sunday lunch. Not many places do justice to our national dish, but this one does. Give the carvery a miss and try this...更多
We are so pleased you enjoyed your visit to The Golden Heart! Thank you, and have a fantastic day!
We visited The Golden Heart on advice or people that live in the area, it was a Sunday and the restaurant was fully booked - though during our time there were quite a few seats/tables empty. We had to sit in the bar area, which...更多
Wayne E, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a...更多
We had dinner here on Saturday night. I'm not sure if the place was short staffed but service was very slow. The car park was only half full and the waitress was friendly and helpful, she just seemed to have an awful lot to do....更多
Thank you so much for the positive review!
Nice pub and staff, but food quality and quantity has dropped since we last visited. Very long wait for order to be taken and waits between courses. Shame food standards have dropped hence we have to give it a poor rating. Hope things improve as...更多
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
Went here last night for my husbands birthday. 3rd visit. 4 of us. VERY busy but not enough staff so very slow service. Food wasn't the best either. I had a rib-eye steak which was over cooked and my sons starter (crab/lobster dish wasn't nice....更多
Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use...更多
Living locally, we have been to The Golden Heart several times in recent years and before it was modernised and refurbished. However, in our last 2 visits, we have had such slow service it has taken the pleasure away from the event and detracted from...更多
Hi Karen, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear...更多