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Extended Stay America - San Antonio - Colonnade

在354家圣安东尼奥市酒店排名第224
1 间客房 2 位成人
2017/06/11 2017/06/12
2017/06/11 2017/06/12
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Extended Stay America - San Antonio - Colonnade
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78条来自 TripAdvisor 社区的点评

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2条点评
2016-12-22的点评
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The room was not clean at all. Floors and tables were very dirty. Had not been clean at all. There was actually a pair of jeans left in the closet from a previous guest and socks left behind also. This hotel is horrible and DIRTY!!!!! What is described as "Continental Breakfast" is interesting, their is only coffee, packaged muffins and... 更多 

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 Manager,回复了这篇点评

Your review for our hotel was recently brought to my attention. Please accept our most sincere apologies for the room... 更多 

2条点评
2016-8-17的点评 通过移动设备发表
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This place is horrible, the so called breakfast is nothing less than sawdust and plywood. Coffee is always empty and have to repetitively ask to make more. The room does not come with no dishes, its dark our lights don't work we asked for maintenance and their response is "our maintenance guy is always calling in. I can go look... 更多 

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described... 更多 

2条点评
2016-8-9的点评 通过移动设备发表
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This hotel is not very clean, I think because it come with kitchen, the room kind of smell , I also saw ants in the bathroom ,hair on the pillow and the bed , carpet is dirty , there are not breakfast . So disappointed . We had to drive out to get the breakfast .

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 Manager,回复了这篇点评

The staff and I read your comments about your stay with us. The cleanliness and odor issues you described are... 更多 

195条点评
2016-8-5的点评
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The hotel was affordable prices. The hotel has an exercise room and an outdoor swimming pool. The room is fairly room for 5 people. There was a kitchenette which was nice to have to store snacks and foods. We didn't have much time to cook foods since we were in and out of the hotel. We pick this place because... 更多 

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 Manager,回复了这篇点评

Thank you for your recent review of your stay. I am sorry to hear that the a/c didn't cool the... 更多 

德克萨斯州休斯顿
11条点评
2016-7-29的点评
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I spent 4 days and 3 nights while my child was at college orientation. I was very satisfied with my stay. The front staff was great (Ronnie and Dennis). They were very friendly and helpful.The room was extremely huge. It looks exactly like the pictures on the hotel's website. The room with the exception of the kitchen had updates. The... 更多 

德克萨斯州Cove
3条点评
2016-7-26的点评 通过移动设备发表
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The Good: This hotel was inexpensive, roomy, conveniently located to lots of shopping and attractions, and had a polite staff. It is nicer than hotels I have stayed at in San Antonio and paid three times the price....definitely a good value. The Bad: I have a very weak sense of smell...my middle school classes after PE on a hot day... 更多 

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 Manager,回复了这篇点评

Thank you for your recent review of your stay. I am sorry to hear of the issues tou endured in... 更多 

德克萨斯州圣安东尼奥市
7条点评
2016-6-14的点评
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I stayed here for about a month and a half while I was working in the area. The only issues I had were the rooms are only cleaned once a week if you stay very long and that just wasn't enough. You have to ask for all the cooking equipment and the stopper for the sink. On site laundry was... 更多 

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 Manager,回复了这篇点评

Thank you for taking the time to write a review of our hotel. I am sorry to hear that you... 更多 

俄克拉何马州俄克拉何马城
92条点评
2016-5-8的点评 通过移动设备发表
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We stayed at this hotel on our trip to San Antonio to watch a family member graduate Air Force basic training. On a budget at that time due to a recent trip to Chicago to watch another family member graduate Navy basic training, this place fit our budget and met our basic needs. We did have a couple of issues... 更多 

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 General Manager,回复了这篇点评

The team and I appreciate your wonderful remarks about your experience with us. We appreciate you letting us know about... 更多 

2条点评
2016-4-21的点评 通过移动设备发表
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I read others reviews, some negative some positive so I wasn't expecting much. The room I got was HUGE... everything was clean and fresh. My stay ended up being much more comfortable than I had anticipated.

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 General Manager,回复了这篇点评

Thank you so much for posting a review of our property. It’s great to read that we were able to... 更多 

2条点评
2016-2-19的点评 通过移动设备发表
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Overall the room and experience was good. The check in and check out was very easy. The only problem was that on the day of check out I asked for an extended time to noon. At exactly noon, the front desk was knocking at my door and asking if I was leaving. I had never experienced that before and thought... 更多 

Manager_11525,Extended Stay America - San Antonio - Colonnade 的 General Manager,回复了这篇点评

I appreciate you bringing your experience to our attention. Please accept our apologies for the service issues you experienced. To... 更多 

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2017/06/11 2017/06/12
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设施

特色
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 含早餐
  • 免费高速WiFi
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 小厨房
  • 套房
  • 无烟房
  • 家庭房
客房内设施
  • 微波炉
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 洗衣服务
  • 干洗服务
  • 提供上网服务的商务中心
  • 精通多国语言服务员
  • 自助式洗衣服务

Extended Stay America - San Antonio - Colonnade的其它相关信息

地址: 4331 Spectrum One, San Antonio, TX 78230-3120 (原名Extended Stay Deluxe - San Antonio - Colonnade)
地区: 美国 > 德克萨斯州 > 圣安东尼奥市 > Northwest Side
价格区间: ¥741 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - San Antonio - Colonnade 2.5*
房间数: 80
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价格适用于1 个房间,2 个成人
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