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乐天酒店关岛
Lotte Hotel Guam

384 条点评
在21家杜梦湾酒店排名第2
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旅行者 (50)
360
全景 (65)
客房和套房 (77)

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位置
卫生
服务
性价比
酒店设施
游泳池
餐厅
免费高速WiFi
有健身房的健身中心
免费停车
酒吧/大堂
Spa
会议室
会议设施
公用Wifi
宴会厅
干洗服务
户外泳池
接驳车服务
提供上网服务的商务中心
无烟酒店
机场接送
洗衣服务
温水浴池
精通多国语言服务员
自助式洗衣服务
门房服务
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客房特色
客房内冰箱
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
迷人
Modern
384 条点评
0 个房间贴士

点评

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房间很干净,工作人员很好。但是没有直接进入海滩的通道,这对跑步者/游泳者来说是个大麻烦。根据您的房型,早餐在两个不同的地方提供。大规模的施工正在进行中,紧挨着房间,如果你正在寻找一个安静的假期,那住在这里就不合适了。从这里能看到美丽的海景。酒店前面有一个公共汽车站,可以带你去主要的购物场所。
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回复来自乐天酒店关岛的ManagementGuamLotteHotel
2019年5月1日已回复
Dear elisforest, Thank you for taking the time to leave a review and for choosing Lotte Hotel Guam. We apologize that you experienced our neighbors ongoing construction. We do our very best to work with them to ensure not to disturb our guests, however, the process can be out of our control and we sincerely apologize to you. Access to the beach is located below the pool area following a flight of stairs and/or a straight walkway in which signs are posted. We hope you were able to locate the area during your stay. Overall, we hope that you visit us again in the future and wish you all the best! Lotte Hotel Guam Management.
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我的房间是在八楼房间,房间很不错,这边有电梯,电梯电梯也很快。我要感谢一下这家酒店的三个员工,他们都非常的友好,也总是会给我打招呼,还经常帮助我。他们分别是大厅的员工大卫和Candido以及Kylen。Candido毫不犹豫的帮助我拿行李,还一直都冲我们微笑呢。酒店的救生员Kylen是一个非常友好的人,也总是会给我们打招呼。
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回复来自乐天酒店关岛的General ManagerGuamLotteHotel
2019年1月13日已回复
Dear evelyncrisostomo, Thank you for choosing Lotte Hotel Guam and for taking the time to leave a review. We are very appreciative for your recognition of our bell staff, David and Candido, and our Lifeguard Kylen. We will be sure to share your comments with them all. It is our duty to ensure all our staff treat our guests with the best service. Here at Lotte Hotel, we are committed to ensuring your stay is comfortable within all aspects. We hope to welcome you again in the future for another memorable stay. Thank you and we wish you all the best. Warm regards, Lee Moo Heon General Manager Lotte Hotel Guam
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17层楼的房间可以看到超级美丽的海景!房间很大,有舒适大床,就是有点贵。停车是免费的,这是个优点,尤其是你需要租车去关岛的其他地方很方便。酒店前面有美丽的白色沙滩。酒店员工非常有礼貌而且乐于助人,特别是前台的安吉拉。我肯定还会回来的,强烈推荐。
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回复来自乐天酒店关岛的General ManagerGuamLotteHotel
2018年11月13日已回复
Dear mistermoe1028, Thank you very much for choosing Lotte Hotel Guam, and for taking the time to leave a review. We are glad to know that our room views and facilities have left you with a spectacular impression. Thank you for your kind comments on our staff, and to Angela, we will be sure to pass the message on. Here at Lotte Hotel Guam, we are committed to ensuring all of our guests leave with the best experience. We hope to welcome you again in the future for another great stay. Warm regards, Lee Moo Heon General Manager Lotte Hotel Guam
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房间干净舒适。我待在塔楼的房间里,所以我可以在房间里俯瞰着大海,真是壮丽的景色。游泳池很不错,去海滩也很方便。唯一的缺点是旁边工地的噪音很烦人。员工也很友好。
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回复来自乐天酒店关岛的General ManagerGuamLotteHotel
2018年10月3日已回复
Dear leisuretraveller22, Thank you for choosing Lotte Hotel Guam, and for taking the time to review our hotel. It is great to know that your experience with our front desk, room stay, pool and ocean views were satisfying. However, please allow us to apologize for the ongoing construction nearby the hotel. We will continue to work closely with our neighbors to ensure that any inconvenience brought by the construction is avoided. Thank you again and we hope to welcome you again on your next trip to Guam! Warm regards, Lee Moo Heon General Manager Lotte Hotel Guam
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服务人员极为体贴,随行附送嘅poolside饮品coupon我哋忘记使用,check out前一晚酒店柜台竟然主动提议送上两杯饮品到我哋客房而弥补我哋无用到coupon!
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回复来自乐天酒店关岛的General ManagerGuamLotteHotel
2018年8月1日已回复
Dear Vita L, Thank you for choosing Lotte Hotel Guam, and for taking the time to leave a review. We are happy to hear that your experience was positive, because of the service by our staff. Here at Lotte Hotel Guam, we are committed to always providing exceptional service to all our guests. We hope to welcome you back in the future to provide you another excellent stay. Best regards, Lee Moo Heon General Manager Lotte Hotel Guam
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价位
¥1,367 - ¥3,031 (基于标准间的平均价格)
其他名称
guam aurora resort villa and spaguam aurora resort villa hotel tamuningguam aurora hotelguam aurora tamuning
位置
马里亚那群岛关岛杜梦湾
客房数量
222
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