The first room I was given hadn't been cleaned at all. Even though the second room was clean, the iron leaked water everywhere and the ironing board leg was broken. The bed was like sleeping the floor and the sheets were very scratchy. In addition,...更多
Part of our road trip we booked at the Extended Stay America in Waco,TX, after checking in, which took about 45 minutes because the young Lady unfortunately did not know what she was doing. In the room we noticed the outside of the fridge was...更多
回复来自Extended Stay America - Waco - Woodway的General Manager00esa回复时间：5天前
Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience...更多
Horrible customer service. Dirty crowns with dog poop everywhere. Trunks smoking and drinking right outside the front doors every night. The front doors kept breaking down. No gym or pool and not even in breakfast area. Take your money to the counter when it's well...更多
My boyfriend and I were needing a hotel early in the morning just to rest for a few hours. I called the hotel 2-3 times before we actually got there and Shanmaria was nice and helpful every time. Because it was early morning we were...更多
This was one of the worst experiences I've had with a hotel.
We arrived to check in at 3 and were told the room would not be available for an hour. So we go off and try to find something to occupy our time.