My stay last week was dismal. When asking the staff about a fitness room, I was greeted with an eye roll and a snarky answer by the snarky manager. Being close to the highway, it wasn't as loud as I expected it to be. Room...更多
回复来自Fairfield Inn Kalamazoo West的General ManagerRoyalyne R回复时间：2017-7-5
I am so sorry to hear about the troubles during your stay. I would love to speak to you directly...更多
Pretty rough around the edges - rooms are under renovation, but still just fair.
We stayed 8 nights
- room wasn't even cleaned one day
- couldn't provide extra hangars upon request
- free breakfast started at 6, but was 40 min late one day....更多
回复来自Fairfield Inn Kalamazoo West的General ManagerRoyalyne R回复时间：2017-6-27
I am so sorry to hear about the issues you had with your stay. I am personally looking into each...更多
What a disaster?
I'm a veteran traveler and a Marriott Platinum Member for Life.
This was the worst Marriott hotel I've ever stayed in, period. The two people at the front desk were nice and helpful but the physical plant is disgusting, dirty and gross....更多
回复来自Fairfield Inn Kalamazoo West的General ManagerRoyalyne R回复时间：2017-6-22
I am very sorry to hear about the difficulties you had during your stay, and apologize wholeheartedly. We...更多
This hotel is close off the freeway but expect to drive if you plan to eat or want to go for a walk. Aside from the nearby Cracker Barrel, there is nothing but hotels in this cul-de-sac. I arrived very late and left the next...更多
回复来自Fairfield Inn Kalamazoo West的General ManagerRoyalyne R回复时间：2017-6-10
Thank you for your review of our hotel. We love our quiet neighborhood away from the hustle and bustle of...更多