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洛杉矶比特摩尔千禧酒店
Millennium Biltmore Los Angeles

704 条点评
在371家洛杉矶酒店排名第102
506 S. Grand Ave, 洛杉矶, CA90071-2602
旅行者 (122)
客房和套房 (13)
泳池和海滩 (4)
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位置
卫生
服务
性价比
绿色领袖 绿色合作伙伴
酒店设施
酒店内付费私人停车场
免费上网
游泳池
有健身房的健身中心
酒吧/酒廊
汽车出租
提供上网服务的商务中心
会议设施
室内停车场
WiFi
公共 WiFi
付费 WiFi
付费上网
网络
恒温泳池
餐厅
提供早餐
自助早餐
客房内早餐
宴会厅
会议室
传真/复印
沙龙
行李寄存
礼宾部
外汇兑换
礼品店
报纸
商店
酒店内 ATM
干洗
洗衣服务
熨衣服务
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无烟房
套房
无过敏房
客房服务
保险箱
平板电视
点播电影
酒店信息
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经典
历史酒店
所说语言
英语, 西班牙语

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100非常适合步行
评分:100/100
280 家餐厅0.5 公里内
48 个景点0.5 公里内
区域
市中心
洛杉矶市中心呈现着一派大都市繁忙景象,高楼林立,街道熙熙攘攘,还有工厂仓库落座其间。越来越多的商务人士和时尚达人逐渐涌入这片区域,在这里你可以感受到一种独特的文化融合。许多人认为市中心近年的发展越来越趋向中产阶级化。新建筑、酒吧、酒店和餐馆源源不断地出现。这里有备受洛杉矶美食家青睐的顶尖餐馆,更聚集了大量文化和体育活动场所,例如华特▪迪士尼音乐厅、斯台普斯中心和洛杉矶纪念体育馆。
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704 条点评0 个房间贴士

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我们八月份住在洛杉矶比特摩尔千禧酒店。读了几篇不可靠的评论后,我不知道该期待什么。我是上午11点到达的,提前办理了入住手续,这很好。工作人员非常友好。我们的房间又大又漂亮,可以俯瞰珀斯金广场。唯一的缺点是,洗澡的时候水顶多也只是温水,浴室的门也关不上,但我没有抱怨,因为我对这个房间很满意。这家酒店历史悠久,四处看看,令人惊叹。我们使用第七街地铁站,因为我读到的评论说,珀斯金街有点令人生畏,在拐角处,步行只需5/10分钟,非常适合搭乘前往好莱坞的红线,或者去圣莫尼卡的世博线。
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回复来自洛杉矶比特摩尔千禧酒店的ManagerUlicesH2
回复时间:3周前
Dear Irishreview16, Thank you for your review! We always appreciate feedback, so thank you for making the time. Although you noticed inconsistency in comments, thank you for experiencing for yourself. I know I can relate when looking over options for leisure and pleasure online. Platforms such as these and social media carry such an impact on decision making. At the end, the person going to the venue and experiencing for themselves is always best as we are all different. I am happy to know you found great satisfaction with your visit. I do notice that there was areas were we could of done better. Next time, please share with Guest Services when staying with us. Honesty in our industry and anywhere for that matter is always needed. We are here to help, so next time don't hesitate to share. Thank you for granting us the opportunity to visit and feel free to contact me directly at Ulices.Hernandez@millenniumhotels.com for any assistance needed. Have a great rest of your day.
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酒店房间很漂亮,床很舒服,酒店本身作为一幢有历史的动人建筑,其风格参考了一部分好莱坞元素。让我感到奇怪的是,在这样一个地段的酒店,很少有关于游客观光的信息,前台也没有什么宣传页。
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回复来自洛杉矶比特摩尔千禧酒店的ManagerUlicesH2
2019年6月16日已回复
Dear Angie W, Thank you for your review. I notice the exclamation point when mentioning Facilities Fee. Not sure if this was a factor towards us not fully providing the best visit possible, but if possible please share further by contacting me directly. Guest feedback is valuable to us. We are here for you. Our intention is to provide the best environment matched with great services at great value. Honesty is something we welcome at anytime, so I hope you can allow me the opportunity to know more. Adding about sightseeing, I'm sorry to hear there was little information provided. Our concierge is located at our Main Lobby from 7am - 10pm PST. Sharing this information is expected from our Guest Services during registration and I sincerely apologize if this point was not shared. Your review will be share with team members as a refresher for guest expectations. I thank you for sharing and once more apologize for the areas that missed on your expectations. Should your travels bring you back, feel free to contact me directly and I'll be happy to assist. Have a great rest of your day and thank you for your time.
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我们最近住在这里,这是一间很不错的酒店,位于洛杉矶市中心。不幸的是,市区环境并不漂亮,我们也不觉得舒适。我们在几个月前完成了酒店预定,并在一个月前多预定了两晚。前台的Sassy女士说我们必须带着身份证在两天后办理离店手续,然后再重新办一次入住手续,住的还是同一间房(即使酒店和我们都已经确定会再住两天)-不能理解!!!完全没有常理-态度还很差!
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回复来自洛杉矶比特摩尔千禧酒店的ManagerUlicesH2
2019年5月27日已回复
Dear 540vickit, Thank you for your note. I am sorry for the inconvenience created. You chose our location in advance likely for leisure and pleasure activities. The time we want you spending it out there creating unforgettable memories is valuable. I can imagine how having to return to Front Desk and repeat a process that you just went through can be inconvenient. There are steps we take to make the process seamless and efficient, but appears we missed the intention. What's more concerning is how we made you feel. Your feedback is valuable and would invite you to contact me via Ulices.Hernandez@millenniumhotels.com. We want to hear more from you and your voice is very important. If your still in the Hotel, feel free to contact the Manager on Duty or simply email me at your convenience. Thank you for allowing me a moment of your time and wish you a great rest of your day, week, month and year!
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洛杉矶比特摩尔千禧酒店在各方面都是很值得我们所付的这个费用的,使我们在洛杉矶的停留变得更加有乐趣!酒店位置非常好,在市中心,这里有个很棒的酒吧适合于聚会,职员乐于助人,酒店服务员可以帮忙安排短途旅行及所需的票。假如你想要在洛杉矶找一个好的在市区的酒店,强烈推荐比特摩尔千禧酒店。温馨建议:要大点的房间,我们的相当小。
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回复来自洛杉矶比特摩尔千禧酒店的ManagerUlicesH2
2019年5月21日已回复
Dear Maria E, Thank you for your review and visit. All great/helpful points mentioned which I'm sure travelers will consider. If you consider us in the future, feel free to contact me at Ulices.Hernandez@millenniumhotels.com. Helpfulness is something we strive ourselves in delivering and presenting, so please don't hesitate to reach out. We wish you a great rest of your day, week, month, and year!
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我们在这里住了两晚,我们觉得很失望。酒店的公共区域很漂亮,但是房间很差。我们第一晚住的房间没有人打扫,房间里面还有垃圾,卫生间很脏。然后酒店给我们安排了一个大一点比较干净的房间。但是,在我们入住期间,酒店还是没有打扫我们的房间。酒店的地理位置还不错,但是我们后来发现我们不是很喜欢市中心。住在这里对我们来说完全是浪费钱。
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回复来自洛杉矶比特摩尔千禧酒店的ManagerUlicesH2
2019年5月3日已回复
Dear Bowie1984, We're deeply sorry about the experience and appreciate the honest tone. Please message me directly if your time permits to gather more information about your experience and reservation. The two instances uttered are concerning and it's our responsibility to ensure these cases are avoided. We understand the expectation and standard during travels and the review mentioned is something that we do not believe in demonstrating. We believe that every traveler to visit our lovely property deserves the expected plus more, so I hope we can speak and/or email because I intend to make this situation right. You deserved better and we will extend better. Thank you for granting the opportunity to review your experience and wish you a great rest of your day.
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价位
¥1,312 - ¥2,394 (基于标准间的平均价格)
其他名称
millennium biltmore los angeles, los angeles millennium biltmore
位置
美国加利福尼亚洛杉矶市中心
客房数量
683
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