The Hotel is not fancy as several ones around in that part of Phoenix, but is well located and excellent vaue for money; The rooms are good with small kitchenette. Breakfast is included but is basic and self-service take-away at the reception; Very nice staff....更多
回复来自Extended Stay America - Phoenix - Biltmore的General Manager00esa回复时间：1周前
Thank you for choosing to stay at Extended Stay America - Phoenix - Biltmore and fro sharing your feedback. We...更多
I thought we were staying at a hotel but apparently not. The little things like not making your own bed is basic to a hotel stay. Not this place. I inquired as to whether our bed would be made, towels changed, garbage removal..... you know,...更多
回复来自Extended Stay America - Phoenix - Biltmore的General Manager00esa回复时间：4周前
Lana, thank you for being our guest and taking the time to give us your feedback. We're happy your stay...更多
The Staff was friendly and the room was good. There was a very nice area for my dog with a good-sized area of of grass.
There was a bar-b-que area with a large grill, and utensils available at the front desk.
They still allow smoking...更多
回复来自Extended Stay America - Phoenix - Biltmore的General Manager00esa回复时间：2017-4-20
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Phoenix...更多
Made a reservation, had 3 phone calls confirming my stay & when we got there we were transferred to another location that didn't honor our requests and we had to stay at another hotel to be able to do what we came to Scottsdale to...更多
回复来自Extended Stay America - Phoenix - Biltmore的General Manager00esa回复时间：2017-4-11
We are terribly sorry about the issues you experienced with your reservation, and even more so that we did not...更多