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乐天世界饭店
Lotte Hotel World

2,018 条点评
在656家首尔酒店排名第4
240, Olympic-ro, Songpa-gu, 首尔05554 韩国
旅行者 (126)
360
全景 (9)
客房和套房 (38)
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位置
卫生
服务
性价比
旅行者之选 2019获奖者
卓越奖
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
酒吧/酒廊
儿童活动 (适合儿童/家庭)
机场交通
提供上网服务的商务中心
停车
免费上网
WiFi
网络
热水浴缸
桑拿
成人泳池
室内泳池
恒温泳池
餐厅
提供早餐
自助早餐
接送车辆/交通服务
会议设施
宴会厅
会议室
Spa
礼宾部
无烟酒店
干洗
洗衣服务
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无烟房
套房
家庭房
提供吸烟室
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客房整理服务
迷你吧
平板电视
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冰箱
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2,018 条点评0 个房间贴士

点评

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入住期间,这家酒店对我来说很棒。它离江南区是如此之近,而且就是酒店旁边有一个大型购物中心。我可以在不到10分钟内到达Coex,以及在15分钟内到达江南站。游乐园和购物中心,包括免税商店和拥有奢侈品牌的百货商店,距离这个酒店只有一分钟的路程远。我和我的家人访问了这里,他们全都对这家酒店很满意。我使用了乐天世界探险套餐,可以免费进入游乐园,而且包括早餐。床很舒服,而且多亏了友善的工作人员和干净的房间,我度过了一个超棒的夜晚。一旦我再次访问韩国,我希望我能再次访问这家酒店。
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回复来自乐天世界饭店的제너럴 매니저HeeseungShim
回复时间:2周前
Warm greeting from Lotte Hotel World. We are pleased to serve you in your memorable moments. Thank you for your positive comments on our hotel and we are happy to know that you will visit us again. The review you have left would be of great help to other guests planning to visit our hotel. Your positive comments have been well delivered to our staff and will be shared to our whole staff in order to improve our service quality. It would be great if we could have the opportunity to serve you better in the near future. We look forward to your next visit. Warm regards, Lotte Hotel World. General Manager Heeseung Shim
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我们在这里住了三个晚上,我们要了三间特色主题房间,房间布置得非常棒,宽敞、干净,而且床非常舒服。供应一次性的牙膏和牙刷。酒店的工作人员非常细心。一个很大的购物中心距离酒店只有一步之遥,而且哪里有很多很实惠的美食。乐天世界游乐园就在酒店拐角处。让我不想打满分的原因是,酒店房间走廊的地毯有很大的污渍,需要更换或者清除掉,而且在潮湿的酒吧和酒店餐厅的食物非常非常贵。
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回复来自乐天世界饭店的제너럴 매니저HeeseungShim
2019年7月16日已回复
Warm greeting from Lotte Hotel World. We are pleased to serve you in your memorable moments. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragements. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staff's motivation. It would be an honor if we could have a chance to serve you even higher quality of service in your next visit in Seoul. Thank you for sharing time with us.We look forward to your next visit. Lotte Hotel World. General Manager Heeseung Shim
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我和我的家人在乐天世界酒店度过了三个星期,享受着一系列的活动。这家酒店地理位置非常好,和在这个范围内所期望的酒店差不多。对我们来说最突出的是出色的员工。礼宾部的马修·金(Matthew Kim)尤其让我非常高兴。他真的做了额外的努力来确保我和我的家人在一个我们不太熟悉的城市得到很好的照顾。非常感谢。
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回复来自乐天世界饭店的제너럴 매니저HeeseungShim
2019年7月5日已回复
Warm greeting from Lotte Hotel World. We are pleased to serve you in your memorable moments. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragements. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staff's motivation. It would be an honor if we could have a chance to serve you even higher quality of service in your next visit in Seoul. Thank you for sharing time with us.We look forward to your next visit. Lotte Hotel World. General Manager Heeseung Shim
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入住面对乐天世界塔的房间。下车即有服务人员等待办理入住,帮忙拿行李入房,房间状况中规中矩,虽有些陈旧,但算舒适。建议改善房间内插座问题,会更好。当晚回房时间已晚,为了插头问题,找了房务,那位小姐服务真是值得赞赏。
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回复来自乐天世界饭店的제너럴 매니저HeeseungShim
2019年6月16日已回复
亲爱的顾客,您好。 非常感谢您住宿了乐天世界酒店。也非常感谢您对我们酒店的高度评价。再次感谢您光临乐天世界酒店,我们会一直努力做到最好的服务。 希望您能在次光临。 谢谢。 Best regards, Shim, Heeseung General Manager
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我在这家酒店住得很舒服,但是感觉有点旧。那里的地理位置很棒,离火车站、乐天大厦和购物中心只有一箭之遥。如果床头柜上有电源插座就好了。在电视边给手机充电有点烦人。自助早餐很丰盛,有很多选择。
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回复来自乐天世界饭店的제너럴 매니저HeeseungShim
2019年5月2日已回复
Warm Greeting from Lotte Hotel World. We were pleased to serve you in your memorable moments. Providing high quality of service is our responsibility. Still, It feels great to be noticed for our efforts. Thank you very much for your encouragement. We have shared your review on our service with our staff. We will refer to it as our guideline in enhancing our service quality and staffs motivation. As you said, we will prepare a renovation for rooms next year. We are planing to have a power outlet near by table. Thank you for your comment. We will be delighted to have you back at Lotte Hotel. We promise to make you next trip an even more memorable one Lotte Hotel World. General Manager Heeseung Shim.
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上一页
价位
¥1,066 - ¥2,132 (基于标准间的平均价格)
其他名称
lotte hotel seoul
位置
韩国首尔松坡区 / 蚕室区 (Jamsil)
客房数量
469
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