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TripAdvisor(猫途鹰)
曼谷

曼谷暹罗凯宾斯基酒店
Siam Kempinski Hotel Bangkok

2,840 条点评
在1,166家曼谷酒店排名第58
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991/9, Rama I Road Pathum Wan, Pathum Wan, 曼谷10330 泰国
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旅行者 (428)
客房和套房 (118)
餐饮 (57)
卓越奖
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关于

位置
卫生
服务
性价比
卓越奖
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
酒吧/酒廊
儿童看护服务
儿童室内游乐区
机场交通
代客泊车
停车
免费上网
WiFi
公共 WiFi
网络
室外泳池
桑拿
餐厅
提供早餐
自助早餐
免费速溶咖啡
池畔酒吧
儿童活动 (适合儿童/家庭)
儿童乐园
提供上网服务的商务中心
会议设施
宴会厅
会议室
Spa
面部护理
足部按摩
全身按摩
按摩
行李寄存
礼宾部
无烟酒店
管家服务
门童
24 小时前台服务
干洗
洗衣服务
熨衣服务
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客房特色
无烟房
套房
家庭房
提供吸烟室
空调
客房整理服务
迷你吧
平板电视
私人阳台
客房服务
保险箱
冰箱
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酒店信息
酒店星级
酒店风格
家庭
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酒店优惠信息
2,840 条点评0 个房间贴士

点评

旅行者评分
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+1
我们订的高级房被升级到花园套房,房间超大,设施豪华,安静舒适。早餐有两个餐厅,新开的一个更多一些亚式和中式食品,烧卖,虾饺,莲蓉包,粥,咸鸭蛋等等,每天还有不同变化,其它热菜,沙拉,甜品也特别丰富,还有起泡鸡尾酒,有两个单选的菜单,一个是鸡蛋类,一个是特制饮料,都包含在早餐里。 隔壁就是暹罗百丽宫,购物超级方便,累了随时回来休息一下。 从入住到行李服务,以及早餐和客房服务都特别友好礼貌,不愧是欧洲五星级品牌。
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回复来自曼谷暹罗凯宾斯基酒店的General ManagerTrek53932250359
2019年12月6日已回复
Dear Valued Guest, I am delighted that you enjoyed your stay in one of our garden suites and felt comfortable in luxurious surroundings. Our newly launched breakfast venue, "The Addition", is indeed very popular with our guests, in particular the outdoor seating area in our tropical gardens with its Asian dim sum and noodle cart. It is fabulous to know that you indulged in our wide choices of breakfast delights. The entire team of Siam Kempinski Hotel Bangkok is very pleased that you enjoyed the hotel's food and service, along with the convenience of being only a few steps away from the renowned Siam Paragon. We look forward to welcoming you back in the hopefully very near future. With best wishes and kind regards, Richard Schestak
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酒店位置十分方便, 旁边是Siam Paragon.附近是Siam 站。酒店职员有礼, 服务十分到位, 食物质素ok. 机场接送及请酒店帮忙安排车辆方面亦十分妥当。 可惜是次入住发现洗漱用品由Harnn 换成在中国制造的自家品牌。浴缸亦十分肮脏, 最后要用牙刷擦浴缸后才敢使用. Club Lounge 早上使用的客人人数不多, 窗外风景不俗。 但由于酒店收费不便宜, 是次入住真的觉得退步了,所以下次会试下其他酒店, 暂时不再考虑此酒店!
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回复来自曼谷暹罗凯宾斯基酒店的General ManagerTrek53932250359
2019年11月30日已回复
Dear Valued Guest, I am delighted that you enjoyed our convenient location next to the famous Retail Mall and the skytrain. We would like to thank you also to share with us your positive feedback along with some opportunities which we will surely look follow up on. I would be very grateful to be in touch via a phone call and would therefore leave the following contact details of my office: nantaporn.srivirat@kempinski.com With many thanks and kindest regards, Richard Schestak
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酒店整体环境宁静、休闲、舒服。热闹中的绿洲,附近购物方便。服务能满足住客要求。亦对住客有礼、细心,态度有礼。 Yummy!Good breakfast 😋
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回复来自曼谷暹罗凯宾斯基酒店的General ManagerTrek53932250359
2019年11月25日已回复
Dear Valued Guest, I would like to thank you for staying with us at Siam Kempinski Hotel Bangkok and for taking the time to share your experience on TripAdvisor. We are glad that you enjoyed our "luxury oasis" within the city core of Bangkok along with the adjacent convenience of the renowned One Siam Paragon Mall and the direct access to the Skytrain. Our culinary brigade was very happy to receive your positive feedback with regards to our Breakfast and everyone sends their warmest regards. I look forward to welcoming you back hopefully in the very near future. With best wishes, Richard Schestak Managing Director
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早餐比较闷,过往几年前食过,到现在没有特别转变,太小选择,欣赏是每天有两次make up room,可能补给物资比客人,员工整体不错,只是某几位比较冷淡
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回复来自曼谷暹罗凯宾斯基酒店的ManagerAndreas M
2019年11月19日已回复
Dear jackiet833, Thank you for your visit and for choosing to share your experience with us. We have taken well note of your comment concerning breakfast and the feeling you were left with concerning our overall service and will keep this with us as we look at ways to improve. Allow me also to share that we have just opened a new breakfast restaurant, with an enhanced offering and selection. We trust that our now renewed breakfast lends itself well to our broad specter of travelers. Our hotels unique approach to breakfast has always been to avoid serving eggs from a chaffing dish, rather having a broad specter of a la carte breakfast items where a guest can order and sample an array of items. The combinations of a rich buffet with a broad selection of to order dishes and a brand new setting should hopefully provide you with an enhanced experience during your next visit. Thank you once again for your feedback and we hope to welcome you back soon. With kind regards, Andreas Magnus Hotel Manager
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基本上Siam Kempinski一直是我带着小孩去曼谷旅行的首选,泳池房间也是我必然选择。可是呢,每年10晚起的泳池房消费带给了我们的白金会员专利,却不只1次在前台没被确认,有1次经提醒后会安排,有1次说找不到记录,前台的电脑没记录,我的电邮却清楚显示我的白金会员身份,她重复说没有记录,然后是贵客自理的态度,让人觉得礼遇是要争取的,怪不得常见客人在前台表现生气,前台的也爱理不理的态度。是不愁生意的姿态吗?也罢,谁叫我家小孩爱游泳,家长受点小气又何妨。整体来说,就只是前台的职员莫名其妙,其他的上下员工都很尽责专业,让人心情愉快的。做父母的都明白小孩就喜欢带着心爱的玩具环游世界。我儿子这几年都带着的变形金刚在泳池玩完放在房间露台上晾乾,隔天起床太阳油,毛巾,泳衣都在,玩具却不见了。伤心的儿子打电话给服务员报失,职员说会查看闭路电视,后来却来电说因为闭路电视也拍到邻房的露台,私隐考虑不能查。翻看CCTV不是我提出的,我也没有要去参予翻看,不只是酒店的保安人员去查阅吗?酒店的闭路电视连保安也不能查看,谁才有权翻查呢?我不满,也无可奈何,只能开解儿子。不过儿子就对于这地方的印象从此不一样了。我猜他未必想再来了。
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回复来自曼谷暹罗凯宾斯基酒店的General ManagerTrek53932250359
2019年10月26日已回复
Dear Valued Guest, We highly appreciate that you chose our hotel during your visit to Bangkok. I would like to thank you for taking the time and sharing your feedback following your recent stay with us. Please note that alongside with your team, have thoroughly looked into all points outlined in your note. It would be much appreciated if I may receive an opportunity to discuss all matters on the phone. My email address: Richard.Schestak@kempinski.com I would be very grateful to hearing from you and remain with my best wishes. Kindest Regards, Richard Schestak Managing Director
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上一页
价位
¥2,034 - ¥3,942 (基于标准间的平均价格)
位置
泰国曼谷暹罗 / 齐隆 (Chidlom) / 巴吞旺 (Pathum Wan) / 曼谷市区 (Downtown Bangkok)
客房数量
401
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