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The Royal Courtyard

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2017/06/04 2017/06/05
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1条点评
4周前点评
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Friendly staff and amazing accommodation. Very comfortable and relaxing stay, friendly staff and all shopping needs very close by. Safe for yourself and vehicle. Though they were busy with renovations, in all it was still a great stay.

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1条点评
2017-4-18的点评
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Very good place to stay at away from home, the staff are welcoming and helpful. I will definitely recommend to other people travelling to the area. This is the only place for me when visiting Matatiele.

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1条点评
2017-3-29的点评
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I had a great stay at the Hotel and will definitely recommend my friends, colleagues and family to stay at the hotel. The service was really good, except for the slight renovations, however it is good that the place is being upgraded.

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1条点评
2017-3-16的点评
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the service was excellent from the security at the gate to the receptionists extended to the house minders it was excellent. keep up the good work that you do for every guest that comes in your hotel for people that come to your hotel are maybe coming from afar and are in need of good service and that is exactly... 更多 

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docbro1,The Royal Courtyard 的 Front Office Manager,回复了这篇点评

Thank you for acknowledging our housekeepers , security and staff for a job well done. It is indeed a team... 更多 

2条点评
2017-3-15的点评 通过移动设备发表
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The Royal Hotel is by far one of the best and safest hotels in the region. But it also give you that welcoming warm embrace and home away from home feeling that Matatiele as a town is about. They maintain a high standard when it comes to the quality of their service and the rooms are quite luxurious. It also... 更多 

docbro1,The Royal Courtyard 的 Front Office Manager,回复了这篇点评

Thank you for your positive comments.We are elated that you found the accommodation and services "fit for royalty" and await... 更多 

2条点评
2017-3-10的点评
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I got there at a time when they were busy with major renovations, but was also dissappointed with the quality of service and level of cleanliness. No alternative menue for breakfast, tables left in a mess.

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docbro1,The Royal Courtyard 的 Front Office Manager,回复了这篇点评

Our major renovations are over and the work being done at the moment has minimal inconvenience to guests. We do... 更多 

1条点评
2017-3-7的点评
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Good accommodation overall however there are few areas of concern. The hotel's renovation is taking forever and secondly you need serious improvement on breakfast, e.g. the juice you are providing is not even 100%, unacceptable!

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docbro1,The Royal Courtyard 的 Owner,回复了这篇点评

Thank you for taking the time to respond to our own internal guestrevu feedback form and on this forum. We... 更多 

1条点评
2017-2-20的点评
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Check in process can be improved as each time on arrival guest details have to be re-entered. Dinning area is in need of upgrading the menu can also be improved to allow for variety of especially for the breakfast

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docbro1,The Royal Courtyard 的 Owner,回复了这篇点评

Thank you for your comments as they are very helpful . The check In at reception is an electronic paperless... 更多 

南非安汪嘎石
3条点评
2017-2-15的点评
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I always book at Royal Courtyard whenever I am visiting Matatiele. It is a nice clean place and convenient for me. Service is good and even if you are going to arrive late they make arrangements with the security guard on site.

docbro1,The Royal Courtyard 的 Owner,回复了这篇点评

Thanks for the response and we are extremely grateful for your loyal support. 更多 

英国大曼彻斯特
7条点评
2017-2-6的点评
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Undergoing extensive refurbishment so it's like entering a building site. Health and safety would have a field day. When we arrived, Sunday afternoon, there was only a security guard on duty. We had to find our own room. The room was very small but adequate. We'd booked dinner, bed and breakfast. After our arrival, we went for a walk around... 更多 

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docbro1,The Royal Courtyard 的 Owner,回复了这篇点评

Thank you for taking the time to post reviews on this and our own internal third party review forums .... 更多 

这家酒店的12张照片

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设施

特色
  • 免费停车
  • 餐厅
  • 免费高速WiFi
活动设施
  • 餐厅
客房类型
  • 无烟房
  • 小厨房
客房内设施
  • 客房内冰箱
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
服务
  • 免费停车

The Royal Courtyard的其它相关信息

地址: 103 Main Street | Matatiele, Matatiele 4730, South Africa
地区: 南非 > 东开普 > Matatiele
酒店星级:3星级 — The Royal Courtyard 3*
房间数: 53
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