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汐留意大利街三井花园酒店
Mitsui Garden Hotel Shiodome Italia-gai

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105-0021 东京都 港区 2-14-24 Higashi-shimbashi
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旅行者 (421)
客房和套房 (326)
餐饮 (56)
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在 港区 的 140 家酒店中排名第 48
位置
卫生
服务
性价比
酒店设施
附近付费公共停车场
免费高速WiFi
热水浴缸
咖啡店
传真/复印
按摩
24 小时安保服务
行李寄存
室内停车场
停车
免费上网
WiFi
公共 WiFi
网络
餐厅
提供早餐
自助早餐
免费茶饮
适合孩子的自助餐
自动售货机
外汇兑换
无烟酒店
24 小时前台服务
干洗
洗衣服务
自助洗衣
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客房特色
无烟房
遮光窗帘
空气净化器
空调
办公桌
咖啡机/茶壶
平板电视
浴缸/淋浴
客房整理服务
保险箱
电话
瓶装水
衣架
熨斗
唤醒服务/闹钟
冰箱
电热水壶
吹风机
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所说语言
英语, 日语
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特惠价格:会员 5% 折扣
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96非常适合步行
评分:96/100
746 家餐厅0.5 公里内
29 个景点0.5 公里内
区域
新桥汐留、御台场
御台场是一个有着巨型摩天轮、音乐厅、电子游乐场和许多购物中心的娱乐场所集中地。它还拥有大江户温泉物语,该温泉再现了古江户时代的氛围,深受外国游客的欢迎。汐留则集中了许多超现代化的办公大楼,这里的许多餐厅都有着极好的高层视角,可以俯瞰东京的风光。紧挨着的新桥则是相对旧一些的商业办公大厦,不过在这里,你可以与“工薪男”一起在下班后来到铁道桥下面的街边小铺喝杯酒、吃点小吃。
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791 条点评0 个房间贴士

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  • 中文(简体)
汐留意大利三井花园酒店 步行去地铁站8-10分钟 酒店位于上班区域 晚上很宁静 酒店楼下有Lawson便利店 非常方便 酒店非常舒适 房间清洁干净 宁静 服务员有礼 还有浴场和温泉享用 真的非常享受和舒服 绝对推荐给朋友 下次一定会再入住
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入房办理登记手续慢,饭店楼层格局采用深咖啡色系让人感觉暗暗的不舒服,房间不大格局小放2个大行李箱空间有限,泡汤区小以及梳妆台才提供2个座椅,另2个站立梳妆台,人满为患无法泡汤需要排队,感觉差。
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回复来自汐留意大利街三井花园酒店的マネージャーStay803527
2020年1月4日已回复
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on TripAdvisor. We are truly sorry for this inconvenience to reply you in English. We are very disappointed to learn about your unpleasant experiences during your recent stay. Please allow us to express our deepest regrets on how you felt and disappointed after you staying with us. We are disappointed to read about the issues you experienced with our hospitality. We take seriously responsible to improve what we have provided to you and train how to solve these issues as front desk staff service. Our hotel is located in the Italian street,the interior og the hotel is also unified with calm colors. As for the room size, unfortunately, Tokyo hotel rooms do tend to be smaller than those in the Western countries, so we can understand your feelings on this. We would be grateful if you could understand the room situation here. It is such a densely populated city, so we have designed most of our rooms a bit compact for function and convenience. We do hope that the rest of your stay was seamless and that you enjoyed your time in Tokyo. We are very sorry that our public bath failed to exceed your expectation. Our public large bath is so popular that it is very crowded depending on the time. However, we are more than happy to advise our guests about the time when a public bath is not so crowded. Please feel free to contact our front desk anytime if this information is needed. About the dressing table, we have addressed those issues with department heads concerned for rectification and further improvement in future. Let me stress once again, we greatly appreciated you taking the time to write about your experience with us and we hope that you will provide us with an opportunity to be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in future. Front Office Manager
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住过的日本饭店也有大约20家了,很少给这么低的评价,也许是入住前心理的期望太高,结果入住后和期待差异过大,首先我觉得缺点的部分: 1、房内没有刷妆台,只给一面跟书本一样的隐藏镜子,女生只能站着化妆。 2、此行在日本停留一周,共入住4家饭店,每家饭店在订房均有依照规定选取入住人数2大1小(4岁儿童)费用也均依照订房网站规定,结果前面三家饭店(上野1家、越后汤泽2家)都有贴心提供小童拖鞋,甚至有提供小童盥洗包和衣物毛巾,只有这间号称4星的饭店什么也没有提供。 3、大浴场非常小而且通风不佳、烟雾弥漫,泡汤时都快闷死人了,没有备品也没有什清洁用品可选择,没有座位,写完出来吹头发也要站着,泡汤的大浴场内没有饮水机,设计也不佳,把鞋子和衣服通通所在一个柜子里,这不会觉得脏吗? 4、入住时前台人员一位男士要求我要在pad上输入个人名字、地址和资料,我们办理入住对话是用日文,服务人员也没有告知要用英文,所以我直觉就以汉字在pad上输入,输入完成后,才说全部共同要用英文,包含在台湾的地址也要用英文输入,这是找麻烦吗? 5、最后退房那天早餐用餐带位的服务人员一副表情不知道在高傲什么,用一种质疑的口吻问我儿子几岁,说超过4岁所以要加价,我问订房时已告知也都付费为何没有说明现场要收小童费用,他后来请一位男士来说规定是要收,我也不囉说马上签名付钱,以上种种原因,日后已经把该饭店列为拒绝户,也不推荐入住。
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回复来自汐留意大利街三井花园酒店的マネージャーStay803527
2020年1月6日已回复
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on TripAdvisor.We are very disappointed to learn about your unpleasant experiences during your recent stay. Please allow us to express our deepest regrets on how you felt and disappointed after you staying with us. There are three mirrors in the room, one small mirror and one mirroring the whole body, one in the bathroom. I hope you can use these. Although it was a children's amenity, it was very inconvenient as it was not prepared despite the request. If anything is missing, please contact the reception and the staff will take you to your room. We are very sorry that our public bath failed to exceed your expectation. Our public large bath is so popular that it is very crowded depending on the time. However, we are more than happy to advise our guests about the time when a public bath is not so crowded. Please feel free to contact our front desk anytime if this information is needed. We would like to receive your opinion on the equipment as valuable opinion and lead to improvments. We are disappointed to read about the issues you experienced with our hospitality. We take seriously responsible to improve what we have provided to you and train how to solve these issues as front desk and restaurant staff service. We will check the guidance once again and try to improve them so as not to bother customer. We will share your review with our staff and will use your opinion as a reference in our further improvement. We will continue our efforts to give guests more pleasant stay. We certainly hope you will choose to stay with us again on your next visit to Tokyo. Front Office Manager
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这家酒店紧邻滨水良花园、东京塔和滨松町站的山手线。现代又舒适,但价格有点贵(特别是早餐价格),建议你选择位于最高层的房间,在那里可以看到令人印象深刻的东京夜景。
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回复来自汐留意大利街三井花园酒店的支配人Stay803527
2019年8月17日已回复
Thank you very much for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and having your time to write precious comment. As you said, the hotels is conveniently located to Hamamatsucho Station of JR Yamanote Line and Tokyo Monorail by 8 min walk. In addition to this, our hotel is located in very central area so that is location is convenient for not only business but also sightseeing. Additionally, you can see Tokyo tower from your room if you choose Superior twin room with Tokyo tower view. We recommend you this room on anniversary or birthday. Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Shiodome Italia-gai. Front Office Manager
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酒店价格合理、干净、地理位置便利...靠近Hamamatsucho火车站(步行约6-7分钟),车站可到达您想去的任何地方,车站附近还有许多餐厅和便利店。工作人员乐于助人、待人友好。酒店宣传说他们有洗衣设施,所以我们打包很多行李。但是整个酒店只有2台投币洗衣机,所以你必须足够幸运地才能使用到,在很早或很晚的时候!我们在那里呆了9个晚上,所以我们不得不在几个晚上洗衣服。他们有一个室内温泉但总是很拥挤。综合考虑,如果我们再去东京,我们还会住在这里,只是需更好地计划好要带的衣服。
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回复来自汐留意大利街三井花园酒店的支配人Stay803527
2019年6月26日已回复
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking the time to review our hotel. We are very delighted to read that you were satisfied with location and our staff. However, as for the laundry we truly disappointed to learn that we failed to exceed your expectation. For your information, there is laundry service as charges apply in our hotel, so please fill in the laundry request form in your room and contact the front desk. Moreover, kindly note that there is a coin washing machines facilities in the neighbourhood of the hotel. We would be more than welcome to assist our guests with some information needs at the front desk. Thank you for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and taking the time from your busy schedule to share your valuable feedback. Front Office Manager
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价位
¥626 - ¥1,592 (基于标准间的平均价格)
其他名称
mitsui garden minato
位置
日本关东东京都东京港区新桥汐留、御台场
客房数量
372
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