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CONFUSED COMMUNICATION FOR DISABLED CUSTOMERS
The Picturedrome, Holmfirth的点评
点评：I have enjoyed live music for 64 years and still attend several gigs throughout the UK.
One of my favourite venues has always been the Picturedrome.
I am obviously disabled and nowadays require a Carer.
I recently visited the Picturedrome and arrived 90 minutes ahead of the admission time. I sat on the normal bench close to the entrance door in the waiting area. I was then confronted by an aggressive and hostile female Security officer. She asked me if I had an E-mail, authorising my disibility status, for an early admission into the club.
I explained that no, I hadn't because although visited the premises fairly regular, I had no knowledge of this policy. I was then duly advised I would be required to stand outside and allow E-mail possesses onto my seat.!!!
I have enquired with the Venue, as to where on their website is the information, but my request appears to have been ignored.
These premises need to improve their access system for Disabled customers and ensure this communication, is passed to the Security Team.
I will in future visit alternative venues where Disabled customers are welcome.
One of my favourite venues has always been the Picturedrome.
I am obviously disabled and nowadays require a Carer.
I recently visited the Picturedrome and arrived 90 minutes ahead of the admission time. I sat on the normal bench close to the entrance door in the waiting area. I was then confronted by an aggressive and hostile female Security officer. She asked me if I had an E-mail, authorising my disibility status, for an early admission into the club.
I explained that no, I hadn't because although visited the premises fairly regular, I had no knowledge of this policy. I was then duly advised I would be required to stand outside and allow E-mail possesses onto my seat.!!!
I have enquired with the Venue, as to where on their website is the information, but my request appears to have been ignored.
These premises need to improve their access system for Disabled customers and ensure this communication, is passed to the Security Team.
I will in future visit alternative venues where Disabled customers are welcome.
翻译：我热爱现场音乐已有64年，至今仍经常去英国各地观看演出。
Picturedrome一直是我最喜欢的演出场所之一。
我显然是残疾人士，现在需要一位护理人员。
我最近去了Picturedrome，提前90分钟到达。我在候客区靠近入口的普通长椅上坐下。这时，一位态度恶劣的女保安走过来问我是否有电子邮件证明我的残疾身份，以便提前入场。
我解释说没有，因为虽然我经常来这里，但我并不知道有这项规定。然后，她竟然告诉我，我必须站在外面，让持有电子邮件的人坐到我的座位上！
我已经向场馆询问过相关信息，但他们似乎忽略了我的请求。
这家场馆需要改进残疾人士的无障碍设施，并确保将相关信息传达给保安团队。
未来我会光顾其他欢迎残疾人顾客的场所。
Picturedrome一直是我最喜欢的演出场所之一。
我显然是残疾人士，现在需要一位护理人员。
我最近去了Picturedrome，提前90分钟到达。我在候客区靠近入口的普通长椅上坐下。这时，一位态度恶劣的女保安走过来问我是否有电子邮件证明我的残疾身份，以便提前入场。
我解释说没有，因为虽然我经常来这里，但我并不知道有这项规定。然后，她竟然告诉我，我必须站在外面，让持有电子邮件的人坐到我的座位上！
我已经向场馆询问过相关信息，但他们似乎忽略了我的请求。
这家场馆需要改进残疾人士的无障碍设施，并确保将相关信息传达给保安团队。
未来我会光顾其他欢迎残疾人顾客的场所。
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