点评:Avoid this Ski Tours excursion at all costs!
This was one of the worst experiences I have ever had. The excursion was nothing like what was advertised. It felt like a classic bait-and-switch.
The conditions were deplorable, and transferring from one vessel to another was extremely dangerous. At one point, we almost got crushed between the boats. It was terrifying, and there appeared to be little concern for passenger safety.
The food was terrible, and the bathrooms were absolutely disgusting. The buses were dirty, poorly maintained, and uncomfortable. To make matters worse, the return bus left us stranded.
Our tour guide, Rosy, lacked basic customer service skills. She was rude, defensive, and dismissive whenever concerns were raised.
This excursion did not deliver what was promised or shown in the promotional materials. I strongly recommend that others do not book this tour. It was unsafe, poorly organized, and a complete disappointment.
翻译:无论如何都千万别参加这个滑雪之旅!
这是我经历过最糟糕的体验之一。这次旅行完全与宣传内容不符,简直就是典型的“诱骗式营销”。
当时的环境条件极其恶劣,从一艘船换乘到另一艘船的过程也极其危险。有一次,我们差点被两艘船夹在中间。那真是可怕至极,而且似乎根本无人关心游客的安全。
食物难以下咽,卫生间也脏得不堪入目。那些巴士又脏又破,维护状况极差,乘坐起来也极不舒适。更糟糕的是,返程的巴士竟然把我们甩在了半路上。
我们的导游罗西完全不具备基本的客户服务意识。每当游客提出意见或疑虑时,她总是态度粗鲁、拒不配合且漠不关心。
这次旅行完全没能达到宣传材料中所承诺的标准。我强烈建议其他人不要预订此旅游项目——它既不安全,组织工作也一塌糊涂,实在令人失望至极。