点评:The Escape Lounge at Manchester Airport Terminal 2 was an absolute let-down from start to finish. For the high price they charge, I expected at least a comfortable experience and decent food — instead, it felt like a chaotic cafeteria with no sense of quality or care.
The food was bland, awful, and completely lacking in variety. There were hardly any options, and what was available looked tired, unappealing, and poorly cooked. Nothing had any flavour — even the simplest dishes were dry and tasteless. It’s shocking that this is what they consider “premium.”
The lounge was messy and dirty, with tables left uncleared for ages. When I spoke to the manager about the poor food and overall state of the place, they were unhelpful, dismissive, and did absolutely nothing to improve the experience or even apologise properly. It was as if guest satisfaction meant nothing to them.
Overall, this place is a complete waste of money. You’d honestly be better off grabbing a sandwich from the terminal — it would taste better and cost a fraction of the price. I’ll never return and wouldn’t recommend it to anyone expecting comfort, service, or value.
I ended up eating my own pringles all the food was RUBBISH!
翻译:曼彻斯特机场2号航站楼的Escape Lounge从头到尾都令人失望透顶。他们收费那么高,我至少期待的是舒适的环境和像样的食物——结果却感觉像个混乱不堪、毫无品质可言的自助餐厅。
食物平淡无味,难以下咽,而且种类极其匮乏。几乎没有什么选择,仅有的几样看起来也蔫蔫的、毫无吸引力,而且烹饪得很糟糕。所有食物都毫无味道——即使是最简单的菜肴也干巴巴的,淡而无味。真不敢相信这就是他们所谓的“高级”服务。
休息室脏乱不堪,桌子很久都没人清理。当我向经理反映食物难吃和环境糟糕时,他们却不以为然,态度冷漠,完全没有采取任何措施来改善体验,甚至连一句像样的道歉都没有。仿佛顾客的满意度对他们来说根本无关紧要。
总而言之,这个地方完全是浪费钱。你还不如在航站楼里随便买个三明治——味道都比这里好,价格也便宜得多。我绝不会再去,也不会推荐给任何期待舒适环境、优质服务或物有所值的人。
最后我只能自己吃薯片,所有食物都难吃死了!