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Overpromise, underdeliver
Obinomag的点评
点评：Did a couple of excursions with them in the Sine Saloum. Nice experience with friendly staff, good itineraries on paper and easy communication with the owner before you book.
However, the execution is poor with shorter than expected stops (10 mins in Palmarin, 30 mins in Djiffer) or stops that don't happen for no reason and without transparent communication (reposoir aux oiseaux, islands, Palmarin because the guide did not show up, we had to leave), guides not showing up or guides too lazy to deliver on the program (the guide decided he did not like Djiffer and refused to wait until the arrival of the fishermen).
The owner is friendly and showed care but failed to compensate for the gaps and take full responsibility for the staff work. These failures make it very pricey for a solo traveler.
However, the execution is poor with shorter than expected stops (10 mins in Palmarin, 30 mins in Djiffer) or stops that don't happen for no reason and without transparent communication (reposoir aux oiseaux, islands, Palmarin because the guide did not show up, we had to leave), guides not showing up or guides too lazy to deliver on the program (the guide decided he did not like Djiffer and refused to wait until the arrival of the fishermen).
The owner is friendly and showed care but failed to compensate for the gaps and take full responsibility for the staff work. These failures make it very pricey for a solo traveler.
翻译：在锡内萨卢姆 (Sine Saloum) 参加了他们组织的几次短途旅行。体验不错，工作人员友善，行程安排清晰，预订前与老板沟通也很顺畅。
然而，实际执行却很糟糕，停留时间比预期短（在帕尔马兰 (Palmarin) 只停留了 10 分钟，在吉弗 (Djiffer) 只停留了 30 分钟），或者有些停留莫名其妙地取消，而且事先也没有明确的沟通（比如，因为导游没出现，我们不得不离开，导致我们取消了鸟舍 (reposoir aux oiseaux)、岛屿和帕尔马兰的行程）。此外，导游经常爽约，或者过于懒散，无法履行行程安排（比如，导游不喜欢吉弗，拒绝等到渔民到来）。
老板很友善，也很关心游客，但他没有弥补行程中的不足，也没有对员工的工作承担全部责任。这些不足使得单人旅行者的旅行成本过高。
然而，实际执行却很糟糕，停留时间比预期短（在帕尔马兰 (Palmarin) 只停留了 10 分钟，在吉弗 (Djiffer) 只停留了 30 分钟），或者有些停留莫名其妙地取消，而且事先也没有明确的沟通（比如，因为导游没出现，我们不得不离开，导致我们取消了鸟舍 (reposoir aux oiseaux)、岛屿和帕尔马兰的行程）。此外，导游经常爽约，或者过于懒散，无法履行行程安排（比如，导游不喜欢吉弗，拒绝等到渔民到来）。
老板很友善，也很关心游客，但他没有弥补行程中的不足，也没有对员工的工作承担全部责任。这些不足使得单人旅行者的旅行成本过高。
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