点评:I made a booking request with them in early January. They have no instant booking, so you need to wait for them to respond, but according to their calendar, there was availability when I made the request.
I heard nothing back for perhaps a week, so I sent two follow-up emails. Then I called and spoke to them directly. The lady I spoke to said they mostly serve big tour operators now, which is why there is limited availability. However, she assured me she would get back to me the next day.
I heard nothing back and finally just made a booking with another provider. About two weeks after I made the initial booking, they responded via email saying there was no availability.
Thankfully I made the other booking, but I heard it directly from Jaakola's own staff: if you are an independent traveler, they're not interested in your business.
翻译:我在一月初向他们提出了预订请求。他们没有即时预订,所以你需要等待他们回复,但根据他们的日历,当我提出请求时有空位。
大约一周后我没有收到任何回复,所以我发送了两封后续电子邮件。然后我直接打电话给他们。与我交谈的那位女士说,他们现在主要为大型旅行社提供服务,这就是可用性有限的原因。不过,她向我保证她会在第二天回复我。
我没有收到任何回复,最后只是向另一家提供商进行了预订。在我初次预订后大约两周,他们通过电子邮件回复说没有空房。
值得庆幸的是,我进行了另一次预订,但我直接从 Jaakola 自己的员工那里听到了这样的说法:如果您是独立旅行者,他们对您的业务不感兴趣。