点评:Most disgusting customer service I have ever endured in all my life. I have worked in the retail industry myself for over 20 years and I have never experienced such rude disrespectful service. The older lady did not greet us when we entered the shop and my son, and I were sneered at as we tried to have a look. but that's not all, we started walking further around the store and she headed over towards my 5-year-old son and bent down in front of him and muttered 'DO NOT TOUCH' in a very harsh and stern voice and walked off before I could say anything. My son was very upset and quite scared of her he said to me 'but mummy I dint do anything and I said, yes mate I know'. another customer came up to me and said, 'she is always that rude'. I have never been made feel so terrible after leaving a shop. I thought it would have been a magical experience. Do not work in retail if you don't have the patience or at least give a little bit of kindness to your customers. VERY DISAPPOINTED!!
翻译:这是我这辈子经历过的最糟糕的客户服务。我自己在零售业工作了20多年,从未遇到过如此粗鲁无礼的服务。我们进店时,那位年纪较大的女士没有跟我们打招呼,我和儿子想看看商品的时候,她还对我们冷嘲热讽。但这还没完,我们继续往店里走,她径直走到我5岁的儿子面前,弯下腰,用极其严厉的语气低声说道“别碰”,然后不等我开口就走开了。我儿子非常害怕,也很害怕,他对我说:“可是妈妈,我什么都没做啊。”我说:“是啊,我知道。”另一位顾客走过来对我说:“她总是这么粗鲁。”离开商店后,我从未感到如此糟糕。我原本以为会是一次愉快的购物体验。如果你没有耐心,或者至少不能对顾客表现出一点善意,就不要从事零售业。非常失望!!