点评:I was left disappointed when I ordered an iced coffee with soy milk (which I have frequently) and was served with a coffee that had gone off milk in it.
The milk was rising to the surface and collecting at the top. I sent it back, with the impression they would remake it, and Skye, a lovely server, was in the process of doing so when I believe Tracy insisted that it was "normal" for soy milk to do this and sent the same coffee (with the gone-off milk) back. I said that this isn't normal as this is a drink I have frequently, but again, I was told I was "wrong" and if I didn't like it, I needed to order another drink with a different type of milk.
As this is a dietary requirement, I was shocked that Tracy insisted the coffee not be remade. Instead, I had to order with a different milk, which left me with a bad reaction to it. I was not impressed with the service from that individual or the explanation as to why a drink couldn't have been remade. Very disappointed.
翻译:当我点了一杯加豆奶的冰咖啡(我经常喝),却得到了一杯没有牛奶的咖啡时,我感到很失望。
牛奶上升到表面并聚集在顶部。我把它寄回去,给人的印象是他们会重新制作它,斯凯,一个可爱的服务员,正在这样做,当我相信特雷西坚持认为豆奶这样做是“正常”的,并送来了同样的咖啡(与变质的牛奶一起)回来。我说这不正常,因为这是我经常喝的饮料,但我再次被告知我“错了”,如果我不喜欢它,我需要再点一杯不同类型的牛奶的饮料。
由于这是饮食要求,我对特雷西坚持不重新制作咖啡感到震惊。相反,我不得不点不同的牛奶,这让我产生了不好的反应。我对那个人的服务或为什么不能重新制作饮料的解释印象不深。非常失望。