点评:With all the press about the stunning views, and opportunity to see Kati Thanda/Lake Eyre in full flow, my wife and I decided to take a full day private charter flight, plus extras to Warburton Creek and Painted Hills, with Chinta Air out of Rawnsley Park in the Flinders Ranges.
Imagine our distress on arrival at the Rawnsley Park airstrip, being bluntly told by the pilot on duty, your flight has been cancelled, didn’t you receive the text (we were out of range in a remote area), followed by a shrug of the shoulders, and a sorry nothing I can do. Also making it clear he was busy needing to get on, and make arrangements for other passengers arriving after us (lucky them), so if we could move along thanks.
Stunned at the cold reception and lack of empathy we left having spent two days travelling from Adelaide primarily for the scenic flight opportunity. The lack of empathy clearly runs through the Chinta Air organisation, having written to them after the event, and receiving the same blunt messaging from Felicity Brown Chief Pilot/Owner.
My advice go see Kati Thanda / Lake Eyre, in full flow, but go with anyone but Chinta Air.
翻译:鉴于媒体上大肆宣传那里的绝美景色,以及能亲眼目睹卡蒂桑达/艾尔湖水量充沛的难得机会,我和妻子决定通过弗林德斯山脉的劳恩斯利公园机场,委托Chinta Air航空公司安排一次全天的私人包机服务,并额外安排前往沃伯顿溪和彩绘山的行程。
然而,当我们抵达劳恩斯利公园机场时,值班飞行员直接告知我们:您的航班已被取消,你们没收到短信吗?(当时我们身处偏远地区,信号不佳。)这可真让我们心急如焚啊。他耸了耸肩,无奈地说:“很抱歉,我无能为力。”同时还明确表示自己很忙,需要赶去安排后续抵达的其他乘客的事宜(真幸运啊)。因此,他希望我们能赶紧离开。
面对如此冷漠的对待以及毫无同理心的态度,我们惊呆了。我们花了两天时间从阿德莱德赶来,就是为了体验这次观光飞行。显然,这种漠不关心的态度在整个Chinta Air公司都很普遍——事后我们还给他们写了信。我也收到了首席飞行员兼所有者费利西蒂·布朗发出的同样直白的警告。
我的建议是:去看看水流充沛时的卡蒂桑达/艾尔湖吧,但千万别选择钦塔航空,找其他航空公司就好。