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Wai L
Overrated & disappointed
Therme Bucuresti的点评
点评：Although I had read some negative reviews, I was determined to try Europe’s biggest spa regardless, but my experience was mixed. We picked a weekday in November hoping it would be less crowded, yet there was still a long queue even though we arrived at 10am, their opening time. We waited about 15 minutes to get in ; the instructions on what to do and where to change weren’t very clear—perhaps they expect everyone to have visited before or read enough online beforehand.
Staff: Many reviews mentioned rude staff, but our experience was the opposite; they were polite and helpful.
Massage: We hoped to book a massage and facial, but by the time we reached the counter at 10:25, there was already a long queue. After waiting 25 minutes and barely moving, we gave up. Apparently, all bookings were gone by 11:30am. I don’t understand why they don’t have an online booking system. The place felt crowded and stressful, hardly a relaxing spa. It was more like a busy resort where you constantly queue and figure out instructions.
Food: There are plenty of places to eat and drink, but the quality is average and nothing special. Most options are typical shopping mall fare—burgers, fish and chips, etc. with little local food to try. Prices are high by Romanian standards, though expected for such a venue.
All in all, I’m glad I went, otherwise I would have always wondered, but I wouldn’t recommend it unless you enjoy pool parties. It feels like Therme invested heavily in influencer marketing to boost its image.
Will I return? Definitely NOT.
Staff: Many reviews mentioned rude staff, but our experience was the opposite; they were polite and helpful.
Massage: We hoped to book a massage and facial, but by the time we reached the counter at 10:25, there was already a long queue. After waiting 25 minutes and barely moving, we gave up. Apparently, all bookings were gone by 11:30am. I don’t understand why they don’t have an online booking system. The place felt crowded and stressful, hardly a relaxing spa. It was more like a busy resort where you constantly queue and figure out instructions.
Food: There are plenty of places to eat and drink, but the quality is average and nothing special. Most options are typical shopping mall fare—burgers, fish and chips, etc. with little local food to try. Prices are high by Romanian standards, though expected for such a venue.
All in all, I’m glad I went, otherwise I would have always wondered, but I wouldn’t recommend it unless you enjoy pool parties. It feels like Therme invested heavily in influencer marketing to boost its image.
Will I return? Definitely NOT.
翻译：虽然之前看过一些负面评价，但我还是决定去体验一下欧洲最大的水疗中心，结果体验却喜忧参半。我们特意选了十一月的一个工作日，希望人会少一些，结果即使我们早上十点就到了（他们的营业时间），还是排起了长队。我们等了大约十五分钟才进去；关于该做什么以及在哪里换衣服的指示不太清楚——也许他们觉得每个人都是来过的，或者事先在网上查阅过相关信息。
员工：很多评论都提到员工态度不好，但我们的经历恰恰相反；他们很有礼貌，也很乐于助人。
按摩：我们本来想预约按摩和面部护理，但当我们十点二十五分到达柜台时，已经排起了长队。等了二十五分钟，几乎没动静，我们只好放弃了。显然，所有预约在十一点半之前就都满了。我不明白他们为什么没有在线预约系统。整个地方感觉很拥挤，很压抑，根本谈不上什么放松的水疗中心。更像是一个熙熙攘攘的度假村，你得不停地排队，还得琢磨各种指示。
餐饮：这里有很多吃饭喝酒的地方，但品质一般，没什么特别的。大多数都是典型的商场快餐——汉堡、炸鱼薯条等等，几乎没有当地特色菜。价格按罗马尼亚的标准来说偏高，不过考虑到这里是这种地方，也算意料之中。
总而言之，我很庆幸自己去了，不然我可能一直都不知道该去哪儿，但除非你喜欢泳池派对，否则我不推荐。感觉Therme为了提升形象，在网红营销上投入了不少资金。
我会再去吗？绝对不会。
员工：很多评论都提到员工态度不好，但我们的经历恰恰相反；他们很有礼貌，也很乐于助人。
按摩：我们本来想预约按摩和面部护理，但当我们十点二十五分到达柜台时，已经排起了长队。等了二十五分钟，几乎没动静，我们只好放弃了。显然，所有预约在十一点半之前就都满了。我不明白他们为什么没有在线预约系统。整个地方感觉很拥挤，很压抑，根本谈不上什么放松的水疗中心。更像是一个熙熙攘攘的度假村，你得不停地排队，还得琢磨各种指示。
餐饮：这里有很多吃饭喝酒的地方，但品质一般，没什么特别的。大多数都是典型的商场快餐——汉堡、炸鱼薯条等等，几乎没有当地特色菜。价格按罗马尼亚的标准来说偏高，不过考虑到这里是这种地方，也算意料之中。
总而言之，我很庆幸自己去了，不然我可能一直都不知道该去哪儿，但除非你喜欢泳池派对，否则我不推荐。感觉Therme为了提升形象，在网红营销上投入了不少资金。
我会再去吗？绝对不会。
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