点评:We were excited to see the replica Bayeaux tapestry at the Reading Museum, as we had tried previously to see it but when we got there it was closed for renovations.
On the website it tells you to come after 2pm to avoid schools, so we turned up at 2pm to be told that we could only have half an hour as a private tour was starting at 2.30pm for an hour.
We managed to see about half the tapestry and, despite being quite put out at having to come back after the tour, we decided to return to see the rest of it.
However, on our return at 3.40pm the tour was still operating and was only three quarters of the way through. We were told we could start at the beginning of the tapestry but we had already seen this part, so this wasn’t really helpful to us and we left without completing the tapestry and shall not be returning.
There is nowhere immediately obvious on your website publicising these tours, if there had would not have gone when we did.
The whole experience has left us very disappointed to say the least and felt very unprofessional. Such a shame as with a bit of publicity we could have had such a different experience.
Any future visitors really need to bare this in mind to avoid such a disappointing and frankly underwhelming experience.
翻译:我们原本很兴奋地想去雷丁博物馆参观贝叶挂毯的复制品,因为我们之前就想去看,但到了之后发现它正在翻修,所以闭馆了。
网站上说为了避开学校,最好下午两点以后去,所以我们两点就到了,结果被告知我们只能参观半小时,因为下午两点半有个私人导览团,要参观一个小时。
我们勉强看了挂毯的一半,虽然很不情愿在导览团结束后再回来,但我们还是决定回去看完剩下的部分。
然而,我们下午三点四十再次返回时,导览团还在进行,而且只参观了四分之三。工作人员告诉我们可以从挂毯的开头开始看,但我们已经看过这部分了,所以这个建议对我们来说没什么用,我们只好没看完就离开了,以后也不会再来了。
你们的网站上并没有明显的地方宣传这些导览团,如果有的话,我们就不会那么早去了。
整个体验让我们非常失望,感觉非常不专业。真是太可惜了,如果事先多做些宣传,我们本可以有完全不同的体验。
未来的游客真的应该牢记这一点,以免重蹈覆辙,遭遇如此令人失望甚至可以说是糟糕的经历。