点评:During my recent trip from Kutchan to Sapporo, with a planned stopover in Otaru, I encountered an unexpected challenge. All trains were canceled by 8pm, leaving me stranded in Otaru and in urgent need of overnight accommodation. Unfortunately, finding a hotel was daunting as everything was fully booked.
Thankfully, the kindness of local residents shone through; they assisted me in securing a place to stay for the night. However, my ordeal didn't end there. Upon returning to the train station the next day, I was informed that I had to purchase a new train ticket since I had left the station premises the previous day. Although the additional expense was minimal, the experience was surprising, particularly in a country like Japan, renowned for its efficiency and customer service. This incident was not my first disappointing encounter with train services in Hokkaido, highlighting an area that could benefit from improvement.
翻译:在我最近从俱知安前往札幌的旅行中,计划在小樽停留,我遇到了意想不到的挑战。晚上 8 点所有火车都取消了,我被困在小樽,急需过夜住宿。不幸的是,找到一家酒店是一项艰巨的任务,因为所有的酒店都已经订满了。
值得庆幸的是,当地居民的善意溢于言表。他们帮助我找到了过夜的地方。然而,我的磨难并没有结束。第二天回到火车站时,我被告知由于前一天已经离开车站,我必须购买新的火车票。尽管额外费用很少,但体验却令人惊讶,尤其是在像日本这样以其效率和客户服务而闻名的国家。这起事件并不是我第一次在北海道的火车服务中遇到令人失望的经历,这凸显了一个可以从改进中受益的领域。