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NickS751
Avoid - Ripped off!
Therme Erding的点评
点评：Avoid for now — complete rip-off and zero regard for visitors.
The place is currently a joke. Half of the thermal baths are shut due to “maintenance,” and if it rains, the outdoor area closes as well, leaving barely 30% usable. Instead of reducing the ticket price to reflect this, they hand out a €20 voucher — which can only be used on a future visit if you buy another full-price day ticket. You can only redeem it until the end of June 26, and even then there are exceptions. It feels deliberately restrictive.
They also offer a voucher for a single drink or fries/crepe as “compensation” until everything reopens — which is honestly insulting considering how much people pay to get in. Inside, it’s cramped, chaotic, and clearly not designed to handle the crowds they keep letting in. It feels like the operators are squeezing every cent out of guests without giving anything back.
Overall, we left feeling cheated. The management clearly does not care about customer experience — just about money. I strongly recommend staying away until everything is fully open again, if not permanently.
The place is currently a joke. Half of the thermal baths are shut due to “maintenance,” and if it rains, the outdoor area closes as well, leaving barely 30% usable. Instead of reducing the ticket price to reflect this, they hand out a €20 voucher — which can only be used on a future visit if you buy another full-price day ticket. You can only redeem it until the end of June 26, and even then there are exceptions. It feels deliberately restrictive.
They also offer a voucher for a single drink or fries/crepe as “compensation” until everything reopens — which is honestly insulting considering how much people pay to get in. Inside, it’s cramped, chaotic, and clearly not designed to handle the crowds they keep letting in. It feels like the operators are squeezing every cent out of guests without giving anything back.
Overall, we left feeling cheated. The management clearly does not care about customer experience — just about money. I strongly recommend staying away until everything is fully open again, if not permanently.
翻译：暂时别去——简直是敲诈勒索，完全不顾游客感受。
这个地方现在简直是个笑话。一半的温泉浴池都因为“维护”而关闭，如果下雨，室外区域也会关闭，实际可用的区域不到30%。他们非但没有降低票价，反而发放一张20欧元的代金券——而且只能在下次购买全价一日票时使用。代金券的有效期至6月26日，而且即使到了之后还有例外情况。感觉他们故意设置了各种限制。
他们还提供一张单杯饮料或薯条/可丽饼的代金券作为“补偿”，直到所有设施重新开放——考虑到门票价格，这简直是侮辱。里面拥挤不堪，一片混乱，显然根本无法应对如此庞大的客流量。感觉经营者只想榨干游客的每一分钱，却不提供任何服务。
总而言之，我们感觉被骗了。管理层显然不在乎顾客体验，眼里只有钱。我强烈建议大家等到一切完全恢复正常后再去，如果可能的话，最好永远不要去了。
这个地方现在简直是个笑话。一半的温泉浴池都因为“维护”而关闭，如果下雨，室外区域也会关闭，实际可用的区域不到30%。他们非但没有降低票价，反而发放一张20欧元的代金券——而且只能在下次购买全价一日票时使用。代金券的有效期至6月26日，而且即使到了之后还有例外情况。感觉他们故意设置了各种限制。
他们还提供一张单杯饮料或薯条/可丽饼的代金券作为“补偿”，直到所有设施重新开放——考虑到门票价格，这简直是侮辱。里面拥挤不堪，一片混乱，显然根本无法应对如此庞大的客流量。感觉经营者只想榨干游客的每一分钱，却不提供任何服务。
总而言之，我们感觉被骗了。管理层显然不在乎顾客体验，眼里只有钱。我强烈建议大家等到一切完全恢复正常后再去，如果可能的话，最好永远不要去了。
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