点评:While on vacation in St. Maarten, my husband and I spent a day in the shopping district. We had no purchase in mind when we stumbled upon Diamonds International.
Angelika and Ramesh were both a delight to work with. I was admiring their diamonds when Ramesh pulled out a ring with a 2.07 carat Crown of Light center stone. The ring weighs in with total weight of 3.3 carrots. It was a beauty in their very well lit showroom. We ended up purchasing the ring.
The reason for a 2 star review is because of what happened after returning home. Two separate GAI certified jewelers took a look at the ring. Both said I had more than likely overpaid by at least 50%. Upon reading the fine print, Diamonds international is only excepting of a return if the appraisal comes back with a discrepancy in color grade, clarity and/or a significant price discrepancy. However, the consumer is not allowed to use their own independent appraiser to facilitate a return. Diamonds international has their own list of “approved” appraisers which seems to me to be quite sketchy. No appraiser on their approved list was even remotely close to where I live.
I contacted DI and they were quick to respond. I was sent the name of a gentleman that does virtual appraisals. How can anyone appraise a diamond from a photograph? I paid for the virtual appraisal; the clock was ticking for my return window. I needed an appraisal for insurance.
This virtual appraisal opened another door of concern. Yes, it appraised for slightly more than I paid but now I have learned that there is an existing grading report from a company called GHI (Gemologist headquarters International) that has bad reviews stating they’re known for overstating the quality of a diamond. The statement of value given to me by DI reads “no report available”. The appraiser also called with an update during the process saying the report number he was given doesn’t match the piece. This tells me he was in contact with DI during the appraisal process.
I am no diamond expert but now have learned through my own research, a diamond of this size and the price tag that went with it should’ve had a grading through the most qualified agency that is GIA.
I still plan to get my own independent appraisal and will probably send the center stone to GIA for proper grading.
Unfortunately all of this has put me past my 30 day return window. Depending on how this turns out after an unbiased appraisal and grading, My only other recourse would be to file a lawsuit. Looks like I may have a overpriced souvenir from this trip. I like the ring and that’s the only reason I am not in tears right now.
翻译:在圣马丁度假时,我和丈夫在购物区度过了一天。当我们偶然发现钻石国际时,我们并没有购买的想法。
安吉莉卡和拉梅什的合作都很愉快。当 Ramesh 拿出一枚镶有 2.07 克拉光之王冠主石的戒指时,我正在欣赏他们的钻石。该戒指的总重量为 3.3 根胡萝卜。他们的陈列室光线充足,真是太美了。我们最终购买了戒指。
给2星评价的原因是因为回国后发生的事情。两位独立的 GAI 认证珠宝商查看了这枚戒指。两人都说我很可能多付了至少 50% 的钱。在阅读细则后,如果评估结果显示颜色等级、净度存在差异和/或存在重大价格差异,Diamonds International 才会拒绝退货。但是,消费者不得使用自己的独立评估师来促成退货。国际钻石协会有自己的“认可”评估师名单,在我看来,这份名单相当粗略。他们批准的名单上没有一个估价师离我住的地方很近。
我联系了 DI,他们很快回复了。我收到了一位进行虚拟评估的绅士的名字。如何从照片中鉴定钻石?我支付了虚拟评估费用;我的返程窗口已经临近了。我需要保险评估。
这次虚拟评估打开了另一扇关注之门。是的,它的估价略高于我支付的价格,但现在我了解到,有一份来自一家名为 GHI(国际宝石学家总部)的公司的现有评级报告,该报告有不好的评论,称他们以夸大钻石的质量而闻名。 DI 给我的价值声明上写着“无可用报告”。鉴定师还在评估过程中打电话告知了最新情况,称他收到的报告编号与该作品不符。这表明他在评估过程中与DI有过联系。
我不是钻石专家,但现在通过我自己的研究了解到,这种尺寸的钻石及其价格标签应该通过最有资质的机构 GIA 进行评级。
我仍然计划获得自己的独立评估,并且可能会将主石发送至 GIA 进行适当的评级。
不幸的是,所有这些都让我超过了 30 天的退货期限。根据公正评估和评分后的结果,我唯一的其他办法就是提起诉讼。看来我这次旅行的纪念品可能价格过高。我喜欢这枚戒指,这是我现在没有流泪的唯一原因。