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Hayley W
Lack of customer care
Fraser Coast Jetski Tours的点评
点评：Booked 2 of my family members for a jet ski trip - stipulated two and a half hours jet ski ing plus time spent on a couple of beaches, approximately 4 hours all up. Just over 1 hour in to the trip the instructor's jet ski had an issue and couldn't be ridden. My family spent the next hour being towed back to shore on his broken jet ski being towed by him on there's. The other couple enjoyed riding their jet ski back in as my family kindly offered to give up there's.
Promised by this guy another trip - what resulted was the owner saying that 75% of the trip had been taken and offering a discount for another trip - that obviously we didn't want to pay again for. Ended up getting 25% of our money back.
Super expensive hour on a jet ski and such a disappointment that a gift I had bought for family ended in such a lousy day and such lousy treatment. Sadly no good faith in this company and I will be ensuring that I let friends know not to use them either. Save your money.
Promised by this guy another trip - what resulted was the owner saying that 75% of the trip had been taken and offering a discount for another trip - that obviously we didn't want to pay again for. Ended up getting 25% of our money back.
Super expensive hour on a jet ski and such a disappointment that a gift I had bought for family ended in such a lousy day and such lousy treatment. Sadly no good faith in this company and I will be ensuring that I let friends know not to use them either. Save your money.
翻译：我为我的两个家人预订了一次水上摩托艇之旅 - 规定了两个半小时的水上摩托艇之旅，外加在几个海滩上度过的时间，总共大约 4 个小时。行程刚开始一个多小时，教练的水上摩托艇就出了问题，无法驾驶。接下来的一个小时，我的家人被他拖回岸边，他用他的破损水上摩托艇拖着。另一对夫妇很享受骑着他们的水上摩托艇回来，因为我的家人好心地提出放弃他们的水上摩托艇。
这家伙承诺再来一次 - 结果老板说行程的 75% 已经被占用，并提供另一次行程的折扣 - 显然我们不想再为此付费。最后我们拿回了 25% 的钱。
水上摩托艇之旅花费了超级昂贵的一小时，我为家人买的礼物以如此糟糕的一天和如此糟糕的待遇结束，真是令人失望。遗憾的是，这家公司没有信誉，我一定会让朋友知道不要使用它们。省下你的钱。
这家伙承诺再来一次 - 结果老板说行程的 75% 已经被占用，并提供另一次行程的折扣 - 显然我们不想再为此付费。最后我们拿回了 25% 的钱。
水上摩托艇之旅花费了超级昂贵的一小时，我为家人买的礼物以如此糟糕的一天和如此糟糕的待遇结束，真是令人失望。遗憾的是，这家公司没有信誉，我一定会让朋友知道不要使用它们。省下你的钱。
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