点评:I love visiting theatres and recently had my first visit at the Spa in Felixstowe. When we arrived, it was immediately obvious how well organised this is. When we went to walk in, a member of staff informed us that the seats were not open yet, but we were welcome to go to the bar. We went to go to the upstairs bar and there was yet another person stationed there letting people know it was less busy in the bar downstairs. It was great that people were being herded well to make best use of their space. We headed downstairs and enjoyed a drink there watching the sea.
The theatre itself was clean and the seats comfy. All the other guests appeared really happy and relaxed, and I think the overall ambiance that is created by the staff here makes it a really welcoming place to visit.
During the break the staff seemed to have nailed the perfect balance between serving everyone quickly but still being really friendly.
The nicest thing was at the end, the “thanking” bit on the stage, where the “manager and staff” were thanked for being good hosts, and a man who I think must have been the manager was stood to the side of our seats looked really proud and happy about it. It’s so nice that someone genuinely cares so much about their theatre and making the guest experience fabulous. If I was wrong and it was a member of staff, it’s still great that the staff care so much.
There is no parking at the venue, but despite it being a weekend evening and what appeared a sell out show, there was ample car parking in pay and display car parks nearby. Probably worth checking this out beforehand if you don’t know the area as there are more car parks than just the immediate sea front ones.
We would definitely visit again.
翻译:我喜欢去剧院,最近第一次去了费利克斯托的温泉剧院。我们一到,就立刻感受到这里井然有序的管理。我们进去的时候,一位工作人员告诉我们座位还没开放,但欢迎我们去酒吧。我们去了楼上的酒吧,发现那里还有一位工作人员,正在告知大家楼下的酒吧人比较少。这种引导有序、充分利用空间的方式真是太棒了。我们下楼去酒吧,一边欣赏海景,一边喝着饮料。
剧院本身很干净,座位也很舒适。其他客人看起来都很开心放松,我觉得这里工作人员营造的整体氛围让这里成为一个非常令人愉悦的去处。
中场休息的时候,工作人员似乎完美地平衡了服务速度和热情友好之间的关系。
最令人感动的是演出结束时的“感谢”环节,舞台上感谢了“经理和工作人员”的热情款待。一位男士(我猜应该是经理)站在我们座位旁边,看起来非常自豪和开心。有人如此真心实意地关心剧院,并致力于为观众打造绝佳的体验,真是太好了。即便我猜错了,那位男士只是工作人员,他们如此用心也令人赞叹。
剧院没有停车场,但尽管是周末晚上,而且演出似乎已经售罄,附近的收费停车场仍然有很多空位。如果您不熟悉这一带,最好提前查一下,因为除了海滨附近的停车场之外,还有更多选择。
我们一定会再次光临。