点评:Our group booking was for 09th May 26 with Water Sea Sports at Varca Beach. However, the vendor handed over the activities to a third party. We actually did the activities on for 09th May 26, and even then, the activities were not properly managed for everyone. Their jet ski was not working properly, and the service was very poor.
Even though we had booked in advance, they kept taking smaller groups before our group. They even took away our life jackets. Overall, we received completely third-class service from Cosmos and Water Sea Sports.
The Water Sea Sports team also overcharged us. At the location, the rate for 5 rides was ₹1200, but they charged us ₹2100 first and then ₹2000. They took extra payments from us through different accounts and did not provide any bill, which feels like fraud.
Bhavik Anil Gaikwad and Snehal, the sales executive, also started threatening us. They even shared the wrong location, because of which we wasted 1 hour. Please do not take activities from them.
They took extra money through online transfer and Google Pay, and they did not provide any bill or receipt.
We had also informed them that we would make the payment by card swipe, and they said it was okay. But after reaching there, they told us that there would be an extra 2% charge. Snehal had also not informed us about this earlier.
翻译:我们预订了2026年5月9日在瓦尔卡海滩(Varca Beach)的水上运动项目。然而,供应商却将活动转包给了第三方。我们确实在5月9日当天参加了活动,但即便如此,活动安排也并不妥当。他们的水上摩托艇无法正常使用,服务也极其糟糕。
尽管我们提前预订了,他们却总是先接待其他小团体,甚至还收走了我们的救生衣。总而言之,Cosmos和水上运动公司提供的服务都非常差劲。
水上运动公司还多收了我们的钱。现场标价5次水上运动1200卢比,但他们先收了我们2100卢比,然后又收了2000卢比。他们通过不同的账户收取了额外的费用,却没有提供任何账单,这感觉就像是诈骗。
销售主管Bhavik Anil Gaikwad和Snehal甚至开始威胁我们。他们还给了我们错误的地址,导致我们白白浪费了一个小时。请不要参加他们的活动。
他们通过网上转账和谷歌支付额外收取了费用,而且没有提供任何账单或收据。
我们之前已经告知他们我们会刷卡支付,他们也同意了。但是到了现场之后,他们却告诉我们还要额外收取2%的手续费。Snehal之前也没有告知我们这一点。