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Forgot our booking wasted time on our holiday.
SUP Garda的点评
点评：Myself and my partner booked to rent paddleboards for a 4 hour session as part of our holiday from the UK.
We arrived at SUPGarda 15 mins before our booking was due to start and found the shed closed and no one around.
5 minutes after our booking was due to have started I tried calling them and messaged them on whatsapp and instagram as is available from their website.
After waiting at the shed for 30 minutes whilst trying to make contact via phonecall a total of 14 times and 4 whatsapp messages with no reply, we left as we did not want to waste any more of our holiday on a no show. This was a shame as we went out of our way to get to Manerba for this experience and had no other reason to go there as there isn't much else here.
27 hours after we should have rented paddleboards, we were contacted by someone from SUPGarda who was apologetic but blamed their system for missing the booking (we booked over a month in advance, in September) and they were now closed for the season, even though on the website it was still possible to make a booking and nothing was mentioned about open/closed dates. They refunded us for the booking quickly and offered us 1 hour free rental for 2 people next year. Although this is not much good to us as we are unlikely to return to Garda anytime soon.
After recieving the refund, we found that the possibility to book had in fact now been removed.
I reccomend booking paddleboards from one of the more proffessional rentals in Riva.
We arrived at SUPGarda 15 mins before our booking was due to start and found the shed closed and no one around.
5 minutes after our booking was due to have started I tried calling them and messaged them on whatsapp and instagram as is available from their website.
After waiting at the shed for 30 minutes whilst trying to make contact via phonecall a total of 14 times and 4 whatsapp messages with no reply, we left as we did not want to waste any more of our holiday on a no show. This was a shame as we went out of our way to get to Manerba for this experience and had no other reason to go there as there isn't much else here.
27 hours after we should have rented paddleboards, we were contacted by someone from SUPGarda who was apologetic but blamed their system for missing the booking (we booked over a month in advance, in September) and they were now closed for the season, even though on the website it was still possible to make a booking and nothing was mentioned about open/closed dates. They refunded us for the booking quickly and offered us 1 hour free rental for 2 people next year. Although this is not much good to us as we are unlikely to return to Garda anytime soon.
After recieving the refund, we found that the possibility to book had in fact now been removed.
I reccomend booking paddleboards from one of the more proffessional rentals in Riva.
翻译：我和我的伴侣预订了租用桨板进行 4 小时的课程，作为我们从英国度假的一部分。
我们在预订开始前 15 分钟到达 SUPGarda，发现棚子关着，周围没有人。
在我们的预订开始后 5 分钟，我尝试给他们打电话，并通过 Whatsapp 和 Instagram 向他们发送消息（可以从他们的网站上获取）。
在棚子里等了 30 分钟，同时尝试通过电话联系总共 14 次和 4 条 Whatsapp 消息但没有回复后，我们离开了，因为我们不想再因缺席而浪费我们的假期。这是一种耻辱，因为我们特意去马内尔巴体验这次经历，并且没有其他理由去那里，因为这里没有太多其他东西。
在我们应该租用桨板的 27 小时后，SUPGarda 的一个人联系了我们，他表示歉意，但指责他们的系统错过了预订（我们提前一个多月预订，九月份），而且他们现在已经因季节关闭了，尽管在网站上仍然可以进行预订，并且没有提及开放/关闭日期。他们很快就给我们退了预订费，并为我们提供了明年 2 人 1 小时的免费租赁服务。尽管这对我们来说没什么好处，因为我们不太可能很快返回加尔达。
收到退款后，我们发现预订的可能性实际上已被删除。
我建议从里瓦最专业的租赁公司之一预订桨板。
我们在预订开始前 15 分钟到达 SUPGarda，发现棚子关着，周围没有人。
在我们的预订开始后 5 分钟，我尝试给他们打电话，并通过 Whatsapp 和 Instagram 向他们发送消息（可以从他们的网站上获取）。
在棚子里等了 30 分钟，同时尝试通过电话联系总共 14 次和 4 条 Whatsapp 消息但没有回复后，我们离开了，因为我们不想再因缺席而浪费我们的假期。这是一种耻辱，因为我们特意去马内尔巴体验这次经历，并且没有其他理由去那里，因为这里没有太多其他东西。
在我们应该租用桨板的 27 小时后，SUPGarda 的一个人联系了我们，他表示歉意，但指责他们的系统错过了预订（我们提前一个多月预订，九月份），而且他们现在已经因季节关闭了，尽管在网站上仍然可以进行预订，并且没有提及开放/关闭日期。他们很快就给我们退了预订费，并为我们提供了明年 2 人 1 小时的免费租赁服务。尽管这对我们来说没什么好处，因为我们不太可能很快返回加尔达。
收到退款后，我们发现预订的可能性实际上已被删除。
我建议从里瓦最专业的租赁公司之一预订桨板。
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