点评:First off me and my wife walked in and saw there was a group buying some wine in front of the tasting bar, me and my wife patiently waited behind them as you do at any other tasting place on the gatlinburg strip. As soon as those people were done and moved out of the way we moved up to the bar (mind you no one else was there before us) the bar tender Brian had a snarky attitude saying we didn’t wait in line and that he would take us any way, we look around and there is no line at all when we walk in. We look behind us and there was a group of 4 people that walked up AFTER us he told us to move else where because they were “regulars” but yet they didn’t wait in this “line” either. If you are gonna make rules you want people to follow you need a sign or be more polite to guide them where you’re “line” is also if your more polite you might get more “regulars” I would watch out for Brian if you want better service!
翻译:我和妻子刚进门就看到一群人在品酒台前买酒,我们像在加特林堡其他品酒店一样,耐心地在他们后面等着。等那群人买完酒离开后,我们才走到吧台前(要知道,在我们之前根本没人)。酒保布莱恩态度很差,说我们没排队,他不管我们去哪儿都一样。我们环顾四周,发现根本没人排队。我们回头一看,发现后面有四个人,比我们晚到,布莱恩却让我们去别的地方,因为他们是“常客”,可他们也没排队啊。既然要制定规则,就应该立个牌子或者态度更礼貌地引导顾客,让他们知道“排队”在哪里。而且,态度好一点的话,也许能吸引更多“常客”。如果你想要更好的服务,最好小心布莱恩!