点评:I was incredibly disappointed by my recent attempt to visit the birthplace of Susan B Anthony. I visited on Feb 15, her actual birthday, and I was looking forward to learning about how she became so influential. Instead, I was met with a deserted parking lot and a closed house.
According to their website, Susan B Anthony Birthplace hours were 10-4. We arrived at 3:04 in the afternoon and found that the house wasn’t open and neither was the admissions center. There was no notice or updates, and when we called, there was no answer or explanation. The list of hours on the door also said the house was open, but it was clearly locked.
It was incredibly frustrating especially since we traveled 3 hours from New York City to Massachusetts to see this historical site. I later looked on a different site to find that the museum was having a celebration somewhere else. The museum’s website did not communicate that there would only be a celebration at a different location and that the house itself was closed.
On top of that, the stairs and ramp to the entrance of the house were unkempt and dangerous because of the ice. For a historic site that welcomes all ages, maintaining the entrance should be a priority. Ice made the ramp slippery, which defeated the purpose of having a ramp.
This museum needs to improve its communication, and take visitor safety more seriously. This could have been an amazing learning experience, but instead it was stressful and unsafe. I cannot believe the museum was closed on the anniversary of Anthony’s birth. This was a failure to honor the history the museum exists to protect.
翻译:我最近去参观苏珊·B·安东尼故居的经历让我无比失望。我选择在2月15日,也就是她的生日当天前往,原本很期待了解她如何成为如此具有影响力的人物。然而,映入眼帘的却是空荡荡的停车场和紧闭的故居。
根据官网信息,苏珊·B·安东尼故居的开放时间是上午10点到下午4点。我们下午3点04分到达时,发现故居和售票处都关门了。没有任何通知或更新,我们打电话过去也无人接听或解释。门上的开放时间也显示故居开放,但门显然是锁着的。
这真的令人非常沮丧,尤其是我们花了三个小时从纽约市驱车三个小时来到马萨诸塞州,就是为了参观这个历史遗迹。后来我在另一个网站上查到,原来博物馆在别处举办庆祝活动。博物馆的网站上并没有说明庆祝活动只是在另一个地点举行,故居本身是关闭的。
此外,通往房屋入口的台阶和坡道年久失修,而且由于结冰,十分危险。对于一个面向所有年龄段游客的历史遗址来说,维护入口应该是重中之重。冰雪使坡道变得湿滑,完全失去了坡道的意义。
这家博物馆需要改进沟通方式,并更加重视游客安全。原本这本该是一次绝佳的学习体验,结果却变成了一次令人倍感压力且不安全的参观。我简直无法相信博物馆竟然在安东尼诞辰纪念日当天闭馆。这完全辜负了博物馆存在的意义——保护历史。