点评:Do not recommend. Our experience with the driver, Ralph, was very disappointing. We arrived at the pickup location a few minutes early, and he initially waved us over to the van. However, when we approached, he told us to leave and wait because we were five minutes early. We were confused as to why we could not simply wait on the van. About a minute later, he waved us back over and allowed us to load our bags. We attempted to apologize in case there had been a misunderstanding, but Ralph responded by making insulting remarks to our family. Specifically, he stated that he was "speaking English, not French" and questioned why we could not understand English. We found these comments unnecessary, disrespectful, and unprofessional. The transportation itself was fine, but the driver's behavior left a very negative impression.
翻译:不推荐。我们对司机拉尔夫的体验非常失望。我们提前几分钟到达了上车地点,他一开始还招手示意我们上车。然而,当我们走近时,他却让我们离开等候,因为我们早到了五分钟。我们不明白为什么不能在车上等。大约一分钟后,他又招手示意我们上车,让我们把行李放上去。我们试图道歉,以防出现误会,但拉尔夫却对我们一家人出言不逊。他特别强调自己“说的是英语,不是法语”,并质问我们为什么听不懂英语。我们认为这些言论毫无必要,既不尊重人,又很不专业。虽然车本身没问题,但司机的行为给我们留下了非常糟糕的印象。