点评:Today was the last day I will go to the Sundance Saloon. Over the past ten years, every single time I have an interaction with the owner, she has been consistently rude and abrasive. Today when she tried to charge me for tap water in a cup, and I clarified I did not want the bottle of water, she slammed down the bottled water on the counter, and told me I could pay $3.50 for either, she didn't care, but I would be paying for the water, if I wasn't drinking alcohol. I don't drink alcohol. I hadn't even gotten to the point that I was ready to buy a lemonade. I told her I'd been to her place 4 times and had gotten water in a cup for free every time, she told me that I had run into the wrong bartender. I walked away and told her it was illegal to do that. She yelled at me to go ahead and call the police. I walked back over to my friends, told them what was happening, and looked up the information online to show her. ITM, she walked over with her bouncer, told me that if I didn't like it, I could leave her establishment right then. I told her I didn't like what she was doing, but I had told everybody anyway. She then kicked me out with bouncer in tow. Over WATER! My friends tried to talk to her, but she would have none of it. I told my friends to stay because we love that band.
BTW, EVERY person I have talked to has been shocked by the charging of tap water. They have all responded that there are other places to go. If you want to say upfront that you have a "1 drink MUST buy minimum", then you need to say that at the door. There are LOTS of other places to go with actual smiling customer service. Go there instead.
翻译:今天是我去 Sundance Saloon 的最后一天。在过去十年里,每次我和老板打交道时,她总是很粗鲁无礼。今天,当她试图向我收取杯装自来水的费用时,我澄清说我不想要那瓶水,她把瓶装水摔在柜台上,告诉我我可以花 3.50 美元买任何一瓶,她不在乎,但如果我不喝酒,我会付水费。我不喝酒。我甚至还没准备好买一杯柠檬水。我告诉她我去过她家四次,每次都免费喝到杯装水,她告诉我我遇到错调酒师了。我走开并告诉她这样做是违法的。她对我大喊大叫,让我赶紧报警。我走回朋友那里,告诉他们发生了什么事,并在网上查找信息给她看。说实话,她带着保镖走了过来,告诉我如果我不喜欢,我可以马上离开她的酒吧。我告诉她我不喜欢她做的事,但我还是告诉了所有人。然后她带着保镖把我赶了出去。因为水!我的朋友试图和她说话,但她不听。我告诉我的朋友留下来,因为我们喜欢那支乐队。
顺便说一句,我交谈过的每个人都对自来水收费感到震惊。他们都回答说还有其他地方可以去。如果你想提前说你有“必须至少购买一杯饮料”的规定,那么你需要在门口说出来。还有很多其他地方有真正的微笑客户服务。去那里吧。