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Instantcalm
Disorganised and disappointing
Malta Taxi Online的点评
点评：We did not have a good experience with Drifter on our first trip to Malta. We had booked a private car transfer through the Radisson Sands, expecting a smooth and professional service.
The representative first messaged to say he would be ten minutes late due to a traffic diversion. He eventually arrived about twenty-five minutes late, led us to a smart-looking van and loaded our bags. Just before leaving, he received a call from his office and argued loudly for several minutes. He then asked us to get out of the van, saying he had been assigned to another duty and would arrange a different car for us.
We were then made to walk a long way through the car park with our bags in the heat, almost back to where we had started, while he stayed on the phone. In the end, he put us in a Bolt taxi, which we could easily have booked ourselves.
We lost almost an hour because of poor organisation and this was not even peak season. A private transfer should remove hassle, not create it. We would not use Drifter again.
The representative first messaged to say he would be ten minutes late due to a traffic diversion. He eventually arrived about twenty-five minutes late, led us to a smart-looking van and loaded our bags. Just before leaving, he received a call from his office and argued loudly for several minutes. He then asked us to get out of the van, saying he had been assigned to another duty and would arrange a different car for us.
We were then made to walk a long way through the car park with our bags in the heat, almost back to where we had started, while he stayed on the phone. In the end, he put us in a Bolt taxi, which we could easily have booked ourselves.
We lost almost an hour because of poor organisation and this was not even peak season. A private transfer should remove hassle, not create it. We would not use Drifter again.
翻译：我们在第一次马耳他之旅中使用Drifter的服务体验非常糟糕。我们通过Radisson Sands酒店预订了私人接送服务，原本期待的是流畅专业的服务。
服务代表先是发信息说因为交通改道会晚到十分钟。最终他迟到了大约二十五分钟，把我们带到一辆看起来很不错的面包车上，帮我们装好行李。就在他准备离开的时候，他接到办公室的电话，大声争吵了好几分钟。然后他让我们下车，说他被安排了其他任务，会给我们安排另一辆车。
之后，我们顶着烈日，拖着行李在停车场走了很长一段路，几乎回到了出发的地方，而他却一直在打电话。最后，他让我们坐上了一辆Bolt出租车，而我们自己完全可以预订。
由于糟糕的安排，我们白白浪费了将近一个小时，而且这还不是旅游旺季。私人接送服务应该是为了方便乘客，而不是制造麻烦。我们以后绝对不会再使用Drifter的服务了。
服务代表先是发信息说因为交通改道会晚到十分钟。最终他迟到了大约二十五分钟，把我们带到一辆看起来很不错的面包车上，帮我们装好行李。就在他准备离开的时候，他接到办公室的电话，大声争吵了好几分钟。然后他让我们下车，说他被安排了其他任务，会给我们安排另一辆车。
之后，我们顶着烈日，拖着行李在停车场走了很长一段路，几乎回到了出发的地方，而他却一直在打电话。最后，他让我们坐上了一辆Bolt出租车，而我们自己完全可以预订。
由于糟糕的安排，我们白白浪费了将近一个小时，而且这还不是旅游旺季。私人接送服务应该是为了方便乘客，而不是制造麻烦。我们以后绝对不会再使用Drifter的服务了。
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