BEWARE - Verify What You Are Getting - Aventuras Mayas (普拉亚德尔卡曼) - Aventuras Mayas - 9505条旅客点评与比价

Robert S

BEWARE - Verify What You Are Getting

AVENTURAS MAYAS PARK的点评

2026年06月05日发布于: 海外

点评：To be fair, this is not a 1-star, fake tour or shoddy fly-by-night operation; the trip “technically” met all parts of the plan. That said, it was far from the luxury guided excursion we were sold. We booked with Moon Palace Grand and the write-up was absolutely nothing like the trip we received. To start, we we’re promised “Round-trip transport on a deluxe air-conditioned panoramic bus with an onboard restroom.” We were put on a completely full and cramped 15-pax van with no A/C and uncomfortable seats and no bathroom. Next, “ A morning box lunch is served on the bus. Unlimited onboard drinks (water, soda, and beer) are included, alongside a traditional regional buffet lunch” We got a, literally, greasy paper sack with a cookie, an apple, and a juice box. There was water but nothing else on board. The buffet was a few tortillas and a couple local chicken dishes which were nasty. We did not eat lunch. Thankfully, we packed some snacks. “ Guided access and free time at Chichén Itzá” The guided portion was the “guide” leaning over the passenger seat of the bus and alternating in English and Spanish as he delivered a presentation he had on a small iPad. When we got to Chitzen Itza, he escorted us to the end of the 15 minute sales trail that ended at the pyramid and then told us to be back at the entrance in 90 minutes. No guided explanations. We tagged along with a couple other groups to hear some good information. We found out, however, that most groups had 3 hours there not 90 minutes so we quickly took off to see as much as we could. 90 minutes of fast walking in 100 degree heat was not an enjoyable tour. The Ceynote swim, which did include a locker, towel, and zip line to the water, was the trip highlight, especially after the hot run. The Valladolid stop was meant to get you to buy local items as part of their tour arrangement. It was a waste of time. The actual highlight was the trip running long because one of the couples got lost in the town and we had to make up about 45 minutes, so the the driver drove like a bat out of h*ll to get us back for people’s dinner reservations. That guy was flying and my kids had a fun time as he banged over bumps and whipped around turns. Not nearly as much fun for my back, though.
In summary, I would recommend Chitzen Itza and the Ceynote, but not the tour group or the Moon Palace booking. I would book the reservation myself and verify the bus, the food, the times, etc. Definitely give yourself at least 3 hours in Chitzen Itza.

翻译：公平地说，这并不是一个一星级的劣质旅行团，也不是那种草草拼凑起来的不靠谱行程；从技术上来讲，这次旅行确实符合计划的所有环节。不过，它远远称不上是我们所期待的豪华导游陪同之旅。我们是通过Moon Palace Grand预订的行程，但宣传内容与我们实际经历的完全不符。起初，他们承诺会提供“配备空调、设有车内卫生间的豪华全景巴士作为往返交通工具”。“我们被安排上了一辆挤得水泄不通、能坐15人的面包车，车上没有空调，座椅也不舒服，更没有卫生间。接着介绍说：‘车上会提供早餐盒饭。还可以无限畅饮各种饮料（水、汽水和啤酒），此外还有当地特色的自助午餐。’但实际上，我们只拿到了一个油乎乎的纸袋，里面有个饼干、一个苹果和一盒果汁。车上只有水，没别的可喝。所谓的自助午餐也就只有几张玉米饼和几道当地风味的鸡肉菜，难吃至极。我们根本没吃午餐。”幸好我们带了一些零食。“奇琴伊察的导览服务与自由活动时间”——所谓的“导览”其实就是导游趴在巴士的乘客座椅上，用iPad播放事先准备好的讲解内容，然后交替使用英语和西班牙语进行解说。到达奇琴伊察后，他带我们走到一条长达15分钟的购物路线的尽头，那里就是金字塔所在处，随后他要求我们90分钟后在入口处集合。除此之外，没有任何其他讲解服务。我们跟着另外几个团队一起去，想听听有用的信息。不过我们发现，大多数团队在那里停留的时间是3小时，而非90分钟，于是我们赶紧离开，想尽可能多看看。在100度的高温下快走了90分钟，这趟行程实在算不上愉快。最精彩的环节就是Ceynote游泳体验——其中包括使用储物柜、领取毛巾，还能通过滑索滑入水中；尤其在经历了一番酷热行走之后，这一环节更是令人难忘。而瓦拉多利德这一站的目的，则是促使游客购买当地的特产，这也是他们行程安排的一部分。纯粹是浪费时间。真正的亮点反而是这次行程时间被拖长了——有一对情侣在镇上迷了路，我们不得不补上大约45分钟的行程，于是司机像疯了似的狂开车，就为了让我们能赶上大家的晚餐预约。他开得飞快，我的孩子们也乐坏了，因为车子一路上颠簸不断、急转弯不断。不过对我的腰来说，可就没那么好玩了。
总之，我推荐奇琴伊察和Ceynote。不过旅游团的安排以及月宫酒店的预订就不行了。我会亲自进行预订，并确认巴士、餐饮、时间等细节。一定要在奇琴伊察预留至少3个小时的时间。

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