点评:First visited around a month ago with my mother and dog. We went on a lovely day for the afternoon tea and gardens £20 offer. First impressions - were greeted to a sign on the entrance saying cash only. Nothing on the website or Facebook to mention this - given it’s in the middle of nowhere this was very inconvenient and extremely lacking in communication. We were told we could go to main reception and get cash back on card, which is what we did. A little irritating after a 40 min drive to have to get back in car to drive to reception, then back again. It was made out it was a last minute issue, but the staff told us it had been like that at least a week? With no message anywhere online! When we had our cash and went into the cafe/gardens entrance, it was utterly shambolic and a nightmare to decipher how to get/pay for this offer. It was extremely busy and ended up having to wait in 3 different, long, queues during our visit for the gardens then the tea. The staff seemed confused. However we enjoyed it overall, was a lovely blue sky sunny day although nothing much to see in way of plants, but I thought it worth a wander round for the fountains etc.
Returned today with husband and 2 dogs. We didn’t do any offers, just paid for 2 annual passes and got lunch seperately later so much more straightforward - I had rang ahead and confirmed they were taking cards again too! Lovely wander round gardens and the woodland walk was open this time which we all enjoyed. Now, the cafe and food is lovely - although the sandwiches/toasties are lacking in way of meaty options - but this place is chronically understaffed. CHRONICALLY. Another shambles really, the queue and how management have decided to run the cafe. The girls behind desk work very hard but there is just not enough of them. They need ay least 2 more staff back there.
Love the gift shop, had a great selection and bought a new throw for £40 to go with my new sofa.
Another lovely day, just wish they would get more staff 😔
Will return later in spring/summer and hope to see some flowers.
翻译:大约一个月前,我和我的母亲和狗第一次来访。我们度过了愉快的一天,享用了 20 英镑的下午茶和花园。第一印象 - 入口处有一个牌子,上面写着只收现金。网站或 Facebook 上没有任何内容提及这一点——考虑到它位于一个偏僻的地方,这非常不方便,而且极其缺乏沟通。我们被告知我们可以去主接待处并从卡上取回现金,这就是我们所做的。开车 40 分钟后必须回到车上开车到接待处,然后再回来,这有点令人恼火。据说这是最后一刻的问题,但工作人员告诉我们这样的情况至少已经有一周了?网上到处都没有消息!当我们拿到现金并进入咖啡馆/花园入口时,这完全是混乱的,并且破解如何获得/支付此优惠是一场噩梦。那里非常繁忙,在我们参观花园和喝茶期间,我们不得不排三个不同的长队。工作人员似乎很困惑。不过,总的来说,我们很喜欢它,这是一个可爱的蓝天阳光明媚的日子,虽然没有什么可看的植物,但我认为值得去逛逛喷泉等。
今天与丈夫和两只狗一起回来。我们没有提供任何优惠,只是支付了 2 张年卡,然后单独吃午餐,这样就更简单了 - 我已经提前打电话确认他们也再次接受卡!可爱的花园漫步和林地步道这次开放了,我们都很喜欢。现在,咖啡馆和食物都很可爱——尽管三明治/烤面包缺乏肉类选择——但这个地方长期人手不足。长期来看。另一个真正的混乱是,队列以及管理层如何决定经营咖啡馆。前台的女孩们工作非常努力,但她们的人数还不够。他们那里至少还需要两名员工。
喜欢礼品店,有很多选择,花了 40 英镑买了一条新沙发来搭配我的新沙发。
又是美好的一天,只是希望他们能有更多的员工😔
春季/夏季晚些时候会回来,希望能看到一些花。