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gipsona1
Enjoyable but not a "classic" rail adventure
The Overland的点评
点评：I took this trip having done the longer journey from Perth to Adelaide 15 years ago.
It's an enjoyable way to travel but not probably the prestige event that it used to be. Small operational issues - i received communication from them quoting different check in times, check in itself was a bit disjointed and the baggage retrieval could all have been better. Small things that with a bit of a greater focus on customer service could be improved.
The staff themselves were excellent - the food decent but not five star and the carriages need a bit of TLC. You dont necessarily expect wifi or power sockets on a historic train but you do expect it to look cared for.
I understand the company was taken over a few years ago by a US private equity firm and it has that feel of under investment often associated with those companies looking for short term cash generation
It's an enjoyable way to travel but not probably the prestige event that it used to be. Small operational issues - i received communication from them quoting different check in times, check in itself was a bit disjointed and the baggage retrieval could all have been better. Small things that with a bit of a greater focus on customer service could be improved.
The staff themselves were excellent - the food decent but not five star and the carriages need a bit of TLC. You dont necessarily expect wifi or power sockets on a historic train but you do expect it to look cared for.
I understand the company was taken over a few years ago by a US private equity firm and it has that feel of under investment often associated with those companies looking for short term cash generation
翻译：15年前我曾乘坐过从珀斯到阿德莱德的长途列车，这次我选择了这条线路。
这趟旅程依然令人愉快，但可能不如以前那么引人注目了。运营方面存在一些小问题——我收到的通知中，办理登机手续的时间前后不一致，登机流程也有些混乱，行李提取环节还有待改进。这些小细节如果能更注重客户服务，就能得到提升。
工作人员本身非常出色——食物还不错，但算不上五星级，车厢也需要好好维护一下。你不会指望在一列历史悠久的火车上配备无线网络或电源插座，但至少希望它看起来保养得当。
我了解到这家公司几年前被一家美国私募股权公司收购了，它给人的感觉就像是投资不足，而这种感觉通常与那些寻求短期现金流的公司有关。
这趟旅程依然令人愉快，但可能不如以前那么引人注目了。运营方面存在一些小问题——我收到的通知中，办理登机手续的时间前后不一致，登机流程也有些混乱，行李提取环节还有待改进。这些小细节如果能更注重客户服务，就能得到提升。
工作人员本身非常出色——食物还不错，但算不上五星级，车厢也需要好好维护一下。你不会指望在一列历史悠久的火车上配备无线网络或电源插座，但至少希望它看起来保养得当。
我了解到这家公司几年前被一家美国私募股权公司收购了，它给人的感觉就像是投资不足，而这种感觉通常与那些寻求短期现金流的公司有关。
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