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Tamara d
Perfect Remote Trek Up Kilimanjaro
Zara Tanzania Adventures的点评
点评：I have done treks in altitude in other countries and nowhere have I found the level of service that Zara tours have given us. I booked the tour to go with my husband and when we arrived one of our suitcases was missing . Already at the airport someone from Zara tours took care of all the details and once at the hotel our guide Silvano promptly helped us rent all the necessary material that we now needed . When the suitcase arrived two days later, one of the porters brought it up to Shira2 camp for us to bring out what we needed before he took it back down ! Then when my husband was unsure whether to continue on the trek as he was unwell (not altitude or trek related) , Silvano was 100% professional in laying out all the facts so that he could reach a decision on what to do .My husband decided to go down and not only was his descent promptly organised, but back in Springlands hotel he was taken care of until he recovered . Meanwhile the team supported me in my ascent to the summit catering to every detail - I wanted remoteness and for three days across the Northern Circuit we met no one whilst enjoying fantastic views of Tanzania and Kenya . We even managed to be in Uhuru Peak pretty much alone before the crowds arrived which for me was priceless. Everyone in the team genuinely wanted to do the best job possible - and they did. Thank you
翻译：我曾在其他国家进行过高海拔地区的徒步旅行，但从未遇到过像Zara Tours所提供的这样高水平的服务。我预订了这次旅行是为了和丈夫一同前往；抵达后我们发现有一个行李箱不见了。就在机场时，Zara Tours的工作人员便帮助我们处理好了所有相关事宜。到了酒店后，我们的导游西尔瓦诺立刻协助我们租到了当时所需的所有装备。两天后，那个丢失的行李箱也终于送到了。有一位搬运工帮我们把包裹送到Shira2营地，以便我们取出所需物品，之后他再把包裹背下山！后来，我丈夫因为身体不适（与高原反应或徒步无关）而犹豫是否继续行程，此时Silvano以极其专业的态度详细说明了所有相关情况，助他做出了决定。最终我丈夫决定下山，不仅下山的安排迅速就位，回到Springlands酒店后他也得到了悉心照料，直到康复。与此同时，整个团队全力支持我顺利登顶，细致周到地照料着每一个细节——我渴望体验与世隔绝的感觉，结果在沿着北部环线行进的三天里，我们没有遇到任何人，还能尽情欣赏坦桑尼亚和肯尼亚的绝美风光。甚至在大批游客到来之前，我们还能几乎独享乌呼鲁峰的宁静，这对我而言是无价之宝。团队里的每个人都真心希望尽最大努力做好工作——而他们也确实做到了。谢谢你们。
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