点评:Overall, this place provided pretty good customer service. The line to get a bike was slow, but I finally signed the paperwork for two bikes. An employee brought out the bikes and spent two minutes with us, helping to fit it properly. When I was done biking, I paid via credit card, and the system asked for a tip! I'm still trying to figure out for what??? It gives you a choice of 15, 20, 25 percent or "other". I selected other and gave 10 percent, but I felt very put off by this. I'm sure the employees weren't very happy about my low tipping amount, but I think this is ridiculous. I will gladly pay a tip for good service at a restaurant and a few other places where employees spend time to assist me. An employee helping me for 2 minutes is not worth a tip! I spent over $50 for 2 bikes for less than two hours. I have never heard of tipping at a bicycle rental! This is nothing but a money grab.
翻译:总的来说,这个地方提供了相当好的客户服务。领取自行车的队伍很慢,但我终于签署了两辆自行车的文件。一名员工拿出自行车并花了两分钟的时间帮助我们正确安装。当我骑完自行车后,我通过信用卡付款,系统要求小费!我还在想到底是为了什么???它为您提供 15%、20%、25% 或“其他”的选择。我选择了其他并给了10%,但我对此感到非常推迟。我确信员工们对我的低小费金额不太满意,但我认为这很荒谬。在餐厅和其他一些员工花时间为我提供帮助的地方,我很乐意为良好的服务支付小费。帮助我 2 分钟的员工不值得给小费!我花了 50 多美元买了 2 辆自行车,骑了不到两个小时。我从来没有听说过租自行车要给小费!这无非是抢钱而已。