点评:I have been shopping at Hollybush for decades and this week the shop assistant there was so rude I feel I shall not return. They have changed the store so that at the tills there is no longer empty boxes for you to use for carrying your plants away so after paying I started putting the plants back into the little plastic wheels yrolley on the floor. As I reached up to pick up the 2nd lot of plants the assistant glared at me and barked “you can’t take the trolley out of the shop”. I can only assume that she may have already did it when I was looking down but as a deaf customer, I have no way of knowing that someone is speaking to me unless I’m looking at them.
There are signs all over the shop offering a carry to your car service but she didn’t offer that and I assumed it was for big or heavy things whereas I just had 5 bedding plants.
She made me feel really stupid and it was a really disappointing experience.
翻译:我在Hollybush购物几十年了,但这周那里的店员态度极其恶劣,我觉得以后都不会再去了。他们重新装修了店面,收银台不再提供空纸箱方便顾客搬运植物,所以我付完钱后开始把植物放回地上的小塑料手推车里。当我伸手去拿第二批植物时,店员怒视着我,厉声说道:“你不能把手推车推出店外!” 我只能猜测,在我低头的时候她可能已经把手推车推出去了,但我是个聋人,除非看着对方,否则根本听不到她在跟我说话。
店里到处都有“帮您搬到车上”的标牌,但她并没有主动提供这项服务,我以为这项服务是针对体积较大或较重的物品,而我只有5盆盆栽而已。
她让我感觉自己很愚蠢,这次购物体验真是令人失望。